Freelancer profile translated to English.

Description

Hello, I'm Leticia García.

For over 20 years, I worked in companies across various sectors, growing from operational roles to coordination and administrative management positions. Throughout this journey, I discovered something that became my greatest strength: I am passionate about organizing.

When I join a company, I naturally observe how processes work, identify areas for improvement, and look for ways to make work clearer, more efficient, and more orderly. I enjoy creating systems, optimizing procedures, and helping teams work with greater peace of mind and coordination.

Throughout my career, I have led teams, coordinated operations, managed schedules, documentation, customer service, treasury, and administrative processes. I also participated in personnel selection and the reorganization of work areas, always with a practical, continuous improvement-oriented approach.

I consider myself a friendly, responsible, and highly committed person. I value clear communication, trust, and collaborative work, because I believe the best results are achieved when people have simple processes and shared goals.

Currently, I work remotely, helping companies and professionals with administrative tasks, operational organization, coordination, and process optimization. My goal is to become a trusted ally so that my clients can focus on growing their business while I ensure the organization runs smoothly.

It will be a pleasure to learn about your project and find the best way to help you.

Languages

Spanish
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

Dentalhub
Administrative Assistant
HEALTH AND WELLNESS
June 2023 - Today (3 years and 2 months)
Punta del Este, Uruguay
Comprehensive management of the clinical schedule, coordination of professionals, and optimization of office occupancy.

Personalized attention to patients, management of appointments, treatment follow-up, and incident resolution, ensuring a friendly and efficient service experience.

Administration of clinical documentation, budgets, authorizations, and administrative processes related to patient care.

Coordination of communication between patients, professionals, and management, ensuring the correct execution of daily activities.

Organization and improvement of internal procedures to optimize workflow and reduce operational errors.

Management of collections, billing, cash, and daily administrative control.

Participation in personnel selection processes, providing criteria for the incorporation of new collaborators.

Advising management on the implementation of organizational improvements and team management optimization.

Development of tracking and control systems to prioritize tasks and ensure process compliance in a high-demand environment.
Organization Leadership Commitment Strategic Vision Proactivity
Madre tierra
Store Supervisor
HEALTH AND WELLNESS
December 2015 - September 2019 (3 years and 9 months)
Montevideo, Uruguay
I led the operation and coordination of several retail stores, overseeing daily operations and ensuring compliance with company objectives.

I reorganized product displays, optimizing presentation and stock control to enhance the shopping experience and merchandise availability.

I coordinated and developed work teams, fostering an environment of collaboration, commitment, and shared responsibility.

I provided personalized advice to customers on natural products and wellness, becoming a reference point for inquiries within the company.

I participated in the training and support of new employees, promoting high-quality customer service.

I supervised administrative processes, inventory control, restocking, purchasing, and operational management of the stores.

I implemented continuous improvements in internal organization and work procedures to increase operational efficiency.
Movie
Area Manager and Treasurer
ENTERTAINMENT AND LEISURE
June 2005 - December 2015 (10 years and 6 months)
Montevideo, Uruguay
I began my career in customer service roles and, thanks to my performance, I progressively took on greater responsibilities, eventually serving as Area Manager and then Treasurer.

For ten years, I actively participated in the operational coordination of the complex, leading work teams, optimizing processes, and ensuring a quality service experience for clients and collaborators.

Key responsibilities:
Coordination and supervision of work teams of over 20 collaborators during high-demand shifts.
Task organization, responsibility distribution, and team performance tracking.
Training and integration of new collaborators.
Treasury management, cash handling, cash reconciliation, and value control.
Resolution of operational incidents, prioritizing service continuity and customer satisfaction.
Coordination between different departments to ensure efficient operation during peak times.
Handling and resolution of customer inquiries or complaints, maintaining high service standards.