Freelancer profile translated to English.

Description

I am Leslie Arze León, an Industrial Engineer with more than 16 years of experience in banking, now converted into a Virtual Assistant specialized in remote administrative support for companies that need to optimize their operation without losing the human touch.

I combine my corporate training, my analytical view and my new stage as a Digital Office Manager to offer clear, agile and human solutions in administrative support, customer management and operational organization.

I am ready to help you free your operational burden, so that you and your team can focus on the strategic.

You move forward; I take care of the operational.

Languages

Spanish
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Prodigi Academy
Certification as Digital Office Manager
EDUCATION AND E-LEARNING
April 2025 - June 2025 (3 months)
Cochabamba, Bolivia
Intensive training with a 100% practical approach, aimed at providing executive and operational support online. Throughout this time, I developed key skills to support businesses and professionals in their digital growth, including:

✅ Inbox organization (Inbox 0) and clear email communication
✅ Cloud file management and basic cybersecurity
✅ Coordination of agendas, meetings and virtual events
✅ Customer service via email, WhatsApp and social networks
✅ Prospecting for opportunities and commercial support
✅ Creation of proposals and visual presentations
✅ Organization of face-to-face and online events
✅ Management of mass meetings in Zoom + live broadcast
✅ Task automation with tools like Zapier
✅ Introduction to digital marketing and timeless content for networks

My profile combines corporate experience (16 years in banking) with this new digital training, which allows me to offer efficient, professional and results-oriented attention from day one.
Virtual assistant Organization Administrative assistant Microsoft Excel Customer service
Banco Mercantil Santa Cruz S.A.
Account Executive / Agency Manager
January 2013 - January 2025 (12 years)
• Portfolio management, meeting goals.
• Staff supervision.
• Operational and administrative coordination.
Banco Solidario S.A.
Credit Advisor / Cashier
BANKING AND INSURANCE
October 2008 - May 2013 (4 years and 7 months)
Cochabamba, Bolivia
• Evaluation, placement and monitoring of credits.
. Delinquency control
• Customer service and cash operations.