Freelancer profile translated to English.
Back to original languageAbout Diane
Diane, outsourced administrative assistant!
I offer my administrative management skills to make your daily life easier.
I live in Touraine, and prefer to work remotely.
I remain available for any questions or remarks regarding my work.
In my leisure activities, I write articles on my blog Les Carnets d'Enaid about my passions, getaways, and discoveries! (you will get a glimpse of my achievements in the blogosphere in my portfolio).
Have a great day and I look forward to collaborating with you!
English
Fluent
Spanish
Fluent
Italian
Basic
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- ECONOCOMIntervention planning managerDIGITAL AND ITMarch 2025 - February 2026 (11 months)Tours, FranceIntervention planning manager, I was at the heart of the IT management team present at my client's site.After analyzing, qualifying, and providing any necessary clarifications on the tickets received, I was in charge of planning the technicians' interventions, whether for incidents, user requests, or production requests.On-site employment only.
- IMA TECHNOLOGIESHelpdesk technicianBANKING AND INSURANCEAugust 2024 - March 2025 (7 months)Nantes, FranceI was responsible for level 1 office support for employees in the insurance sector and for assistance managers.Hybrid position (on-site and remote work).
- IMA TECHNOLOGIESMobility insurance contract administrative managerBANKING AND INSURANCEFebruary 2024 - August 2024 (6 months)Nantes, FranceReception, analysis, verification of the conformity of administrative documents sent by policyholders for an insurance company.Setting up contracts following these same verifications.Incoming calls from policyholders to provide information on their contracts.Outgoing calls to policyholders if clarification is needed on documents or to send missing documents in files.Hybrid position (on-site and remote work).
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Education
- Trilingual assistant BTS (French, English, and Spanish)Lycée Aliénor d'Aquitaine, Poitiers2006