About Leonardo
Portuguese
Native or bilingual
English
Conversational
Experience
- FreelancerEcommerce | Online Perfume StoreNovember 2025 - December 2025 (1 month)Payment Integration: Seamless checkout experience powered by Mercado Pago.Automated Logistics: Integrated with Melhor Envio for real-time shipping calculations and automated label generation.SEO Optimization: Fine-tuned for higher rankings and better visibility on search engines.Enhanced Security: Robust protection with SSL certificates, regular backups, and vulnerability shielding.
- FreelanceAI Agent Customer ServiceOctober 2025 - November 2025 (1 month)Developed an AI-powered customer service agent integrated with n8n for WhatsApp. The solutionunderstands text and audio messages, provides human-like responses, manages images, guidesleads through the sales funnel, and offers post-sale support. Implemented integrations with GoogleCalendar, Google Drive, email services, and advanced automations to optimize workflows andincrease conversions.Technologies: JavaScript, APIs, Automation, n8n
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Education
- Bachelor's DegreeUNINOVE – Santo Amaro Campus2026Bachelor's Degree
- Technical Degree in Software DevelopmentETEC – Centro Paula Souza2023Technical Degree in Software Development