Leo C.

Project: Intervention as part of a project to redesign the multi-brand subscription process and post-activation service management, aiming to optimize customer experience and operational processes. Functional Scope

• 3-brand subscription tunnel (Auchan telecom, NRJ Mobile, Cdiscount Mobile)

• Integration of a unique interface adaptable according to the chosen brand.

• Automatic information validation system (identity, address, payment).

• Management of promotional offers specific to each brand.

• Post Activation: Activation monitoring, Automated technical assistance

• IVR/Interactive Voice Server: Multi-language navigation (English and French).

• Payments

• Scoring: Analysis of credit or payment risks, Personalization of offers according to customer profile,

• User account management. Area of Intervention

• Study and analysis of the existing system and user stories in the Backlog

• Creation and execution of test scenarios.

• Development of the acceptance test plan (test case tracking -> No test -> Expected result)

• Identification, documentation, and tracking of defects.

• Development of a testing strategy and test summary report.

• Estimation of effort during the presentation and estimation meeting

• Preparation of test data

Automation Selenium in CI/CD pipelines (Jenkins, Git).

• Configuration of Jenkins jobs for automatic test execution on each build or deployment.

Methodology: Agile Scrum Technical Environment: Java Python, Selenium, JUnit, Jira, Xray, Postman, SQL, Confluence, pgAdmin-PostgreSQL, Jenkins, Web Test Data, DBeaver (SQL), AR (Accounting Tools), Billing (i2i Billing Tools), Portanium, Browser Stack, Figma, Automation, Selenium, Jenkins. CI/CD: Jenkins, Git, integration of automated tests into deployment workflows.

Project: Intervention as part of a global redesign project for the loyalty program on the e-commerce site and mobile application. Functional Scope

• Account management (omnichannel)

• Cart management (omnichannel)

• Order management (omnichannel)

• Subscription tunnel (omnichannel)

• Payment tunnel (omnichannel)

• Sliders (commercial animations)

• Promo codes

• 3D secure

• Stock management

• Home delivery and "click and collect"

• Loyalty program: Earn and Burn points for loyal customers

• Integration testing with third-party systems

• Homes (pre-home / home page)

• Mobile application testing for iOS and Android Area of Intervention

• Study and analysis of the existing system and user stories in the Backlog

• Estimation of effort during the presentation and estimation meeting

• Writing test cases

• Participation in the 3 amigos meeting

• Preparation of test data

• Execution of test campaigns

• Defect management under JIRA

• Feasibility study for test automation

• Coordination and communication with the agile team

• Participation in agile ceremonies

• Writing of acceptance test reports

Methodology: Agile Scrum Technical Environment: Java Python, Selenium, JUnit, Jira, Confluence, Squash ™, Selenium, Postman, SQL, Confluence

Project: Shine is a French online bank, primarily for independent professionals, self-employed individuals, and small businesses. Web and mobile platform evolution project. Functional Scope

• Registration and onboarding

• Account management

• Bank transactions

• Payment card

• Beneficiary management

• Invoicing and quotes

• Accounting management

• Withdrawal limit management

• Customer support (especially live chat)

• Omnichannel testing (Web, mobile, tablet)

• Regulatory Compliance

• Multi-accounts

• Integration with other systems and services

• Notifications and alerts. Functional Scope