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Leny RodriguezLR

Leny Rodriguez

Automation | Business Processes | Training | SAV

€480/day
Vannes, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Leny

🚀 Automation and Generative AI Consultant, I support entrepreneurs and organizations operating in complex environments (multi-country, multi-profile, multi-process) in the progressive optimization of their operations through no-code and AI.

I primarily use the following tools: Make, Airtable, Softr, and ChatGPT, to design reliable, scalable, and field-adapted automation systems.

Before AI, I spent over 15 years in international technical support, technician training, and instructional design in demanding industrial contexts (medical devices, SAV, multi-country training).

I have worked at the heart of issues that many companies face today:
- Coordination of heterogeneous teams
- Skill transfer
- Process reliability
- Information flow
- Human, organizational, and regulatory constraints

This experience allows me to quickly understand the real challenges behind automation requests, beyond the technology.

My approach:
- Work in partnership with teams, not as an isolated provider
- Co-create solutions adapted to the field
- Progress in stages, with a logic of continuous improvement
- Prioritize the adoption and sustainability of solutions over the race for "fully automated"

Additionally, I am progressively developing skills in:
- n8n (advanced automation, currently training)
- AI agents orchestrated via Make
- Business chatbots (Jotform, Chatbase) depending on the use cases

I address curious, open-minded organizations that are not looking for ready-made answers, but for a partner capable of understanding their business issues and working with their teams over the long term.

💶 Indicative daily rate: €560 (adjustable depending on the mission)

đź“© Let's connect if you are looking for a transformation partner rather than a simple executor.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Vannes (up to 50km), Nantes (up to 50km), Brest (up to 50km), Rennes (up to 50km), Bordeaux (up to 50km)

Experience

  • Monsieur LĂ©ny Rodriguez
    Generative AI and Automation Consultant
    CONSULTING AND AUDITS
    September 2023 - Today (2 years and 9 months)
    - Development of a consulting activity around Generative AI and no-code (Make, Airtable, Softr). Support, offer structuring, and custom solution design.
    - Approach focused on accessibility, pedagogy, and the concrete impact of AI tools in professional activities.
    - Particular focus on SAV and Technical Support activities, in an international context.
    Automation Generative AI Workshop Facilitation Make Project Management
  • Hillrom/Baxter
    International Services and Technical Support Training Manager
    January 2014 - January 2022 (8 years)
    • Management of activity in the EMEA, APAC, LATAM regions.
    • Development of a dedicated technical support application.
    • Deployment of onboarding programs, tutoring (80 tutors trained), and digital training.
    • Structuring of the quality approach and obtaining Qualiopi certification for our training organization in France.
  • Hillrom
    EMEA Services Training Manager
    January 2006 - January 2014 (8 years)
    • Management of activity for the EMEA region.
    • Management of the international training team (8 people) and network animation.
    • LMS deployment for the European Services organization.
    • Creation and deployment of multilingual e-learning modules (7 languages).
    • Implementation of a product serviceability approach.

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Education

  • BTS Electrotechnics (training leave,
    Lycée Gustave Eiffel,
    1996
    BTS Electrotechnique (congé formation,
  • Electronics Baccalaureate (F2) (Outside working hours,
    Lycée Gustave Eiffel,
    1993
    Baccalauréat électronique (F2) (Hors temps de travail,

Skill set

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