Description

Analytical and solutions-driven consultant with proven experience managing the full lifecycle of complex SaaS implementations and driving digital transformation. Expert in leading structured discovery, gap analysis, and translating diverse business needs into clear, actionable technical and functional requirements. Highly effective in stakeholder management, project coordination, and training, recognized for achieving high user adoption and customer satisfaction.

Languages

English
Native or bilingual
Russian
Conversational

Workplace preferences

Can work on-site

London (up to 50km)

AMFG
Implementation Consultant
TECH
July 2025 - December 2025 (5 months)
London, UK
● Managed a diverse portfolio of large enterprise and SME MES implementation projects valued over $150,000, partnering closely with client stakeholders to understand objectives and drive solution adoption
● Facilitated structured discovery sessions to uncover customer challenges, gather detailed requirements, and translate findings into clear process maps that informed solution design
● Built and executed tailored implementation plans aligned to project scope, client needs, and desired business outcomes
● Configured a complex MES platform based on client production environments, including machine configurations, material properties and multi-variable cost algorithms
● Gathered information from clients to inform integration data flows with a variety of ERP systems
● Collaborated cross-functionally with technical, product, and engineering teams to scope enhancements and
deliver custom integrations
● Executed comprehensive system testing, validation, and troubleshooting protocols prior to go-live
● Provided hypercare support to resolve critical issues and implement additional features after go-live
● Improved implementation practices and accelerated go-live timeline by 20% by scrutinizing current
processes, eliminating unnecessary tasks and automating configuration where possible
● Delivered remote implementations for global customers while collaborating across time zones
Technical project management Business analysis
Seaspan Shipyards
Business Analyst
MECHANICAL ENGINEERING
February 2024 - March 2025 (1 year and 1 month)
Vancouver, BC, Canada
● Led client-side implementation of PipeCloud SaaS MES project from start to finish June 2024 to March 2025 in a large multi-stakeholder enterprise environment
● Facilitated in-person and remote discovery workshops with stakeholders to document operational processes and existing system integrations
● Identified pain points, analyzed opportunities for improvement and performed gap analysis comparing requirements against product capabilities
● Defined over 100 business requirements spanning production planning, shop floor execution, QC, and ERP integrations and translated into clearly defined functional requirements for the MES system
● Wrote feasibility assessments of key ERP integrations to ensure alignment with project goals and organizational transformation
● Configured functional system elements for production scheduling and user permissions
● Acted as primary liaison between manufacturing stakeholders and and software vendor to scope and
deliver system enhancements and troubleshoot critical issues
● Performed thorough system testing against defined requirements and bespoke UAT test plan, provided
detailed test results to vendor for debugging, and invented creative solutions to resolve technical issues
● Delivered shop floor and remote user training including authoring a comprehensive user guide to ensure
successful adoption and understanding of the new workflows across multiple operational teams
● Successfully drove a complex digital transformation project to completion with full scope delivery and
positive post-project reviews collected from all affected teams
Business analysis Change Management Requirements specification
Ledcor
Outside Plant Designer
TELECOMMUNICATIONS
January 2022 - January 2024 (2 years)
Vancouver, BC, Canada
● Produced dozens of fibre optic network design drawings for construction using AutoCAD, delivering thousands of premises across British Columbia for the TELUS fibre optic telecom network
● Reviewed drawings to ensure municipal codes and client technical standards were met and designs were cost-efficient
● Provided detailed feedback for designers and suggestions for more efficient and logical designs with all changes incorporated into future design revisions
● Travelled to sites to survey the infrastructure, collect field data, and ensure the designs were constructable in the real environment
● Communicated with clients regularly to clarify technical requirements and existing infrastructure availability