Freelancer profile translated to English.

Description

Are you an Airbnb host in Marseille and want to confidently delegate management?

I will assist you with a turnkey concierge service, designed to save you time and offer an excellent experience to your travelers.

I handle all services: professional cleaning, linen management, check-in and check-out, message management before, during, and after the stay, traveler follow-up, and personalized advice throughout their visit.

My approach is based on responsiveness, attention to detail, and traveler satisfaction, in order to optimize your reviews and the profitability of your rental.

I work on complete or partial Airbnb property management projects in Marseille.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Conversational
Italian
Basic

Workplace preferences

Can work on-site

Marseille (up to 50km)

LG Services
Concierge
August 2025 - Today (10 months)
Marseille, France
Complete management of a short-term rental property. My main tasks are:
- Careful cleaning of the property
- Linen management
- Warm welcome and professional check-out
- Responsive message follow-up
- Assistance and availability throughout the stay
- Replenishment of consumables and overall property monitoring
- Personalized advice to travelers: good addresses, local activities, booking on request.
Rental management Professional cleaning Concierge Physical and telephone reception Organization
LG Services
Concierge
July 2025 - Today (11 months)
Marseille, France
As an Airbnb concierge professional, I handle the complete management of short-term rental properties, from A to Z. I ensure cleaning and linen management, communication with travelers before, during, and after the stay, check-ins and check-outs, as well as personalized follow-up throughout the customer experience. My goal is to offer a seamless service to owners and an impeccable stay experience to travelers.
Rental management Professional cleaning Message management Traveler follow-up and advice Linen management

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Léna Gonzalez

Airbnb Concierge - Short-term Rental

About Léna

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