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Léna & Co L.L&

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Freelancer profile translated to English.
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About Léna & Co

Freelance administrative assistant, I act as a real operational support for self-employed individuals, VSEs, and small businesses that want clear, tracked, and stress-free administration.

My strengths: organization, rigor, and reliability. I enjoy bringing order to processes, ensuring precise billing tracking, and handling amicable payment reminders with tact and professionalism, while respecting client relationships.

- What I enjoy working on:

Setting up and monitoring administrative organization
Tracking invoices and payments
Amicable, effective, and respectful client reminders
Dashboards and clear reporting
Regular administrative support for managers

I work on both one-off missions (payment delays, administrative overload) and recurring collaborations, adapting to your tools and your way of working.

- My professional goals:

To sustainably support my clients, save them time, improve their cash flow, and allow them to focus on their core business, through a partnership based on trust, transparency, and efficiency.

📩 Available and responsive, I would be delighted to discuss your needs.
  • Italian

    Native or bilingual

  • Portuguese

    Conversational

  • Spanish

    Conversational

  • English

    Basic

Can work on-site
Lentilly (up to 50km)

Experience

  • GLOBAL CONTENTIEUX
    OPERATIONAL MANAGER
    October 2020 - Today (5 years and 8 months)
    Tassin-la-Demi-Lune, France
    • Develop and implement strategies and plans to achieve company objectives
    • Lead and supervise staff and ensure they perform their tasks correctly.
    • Identify areas for improvement and take action to improve operational performance
    • Optimization and collection strategy
    ◦ Monthly client reporting
    • Define and monitor individual/collective, qualitative/quantitative objectives.
    • Enforce specific processes defined in advance with clients.
    Amicable debt collection Payment tracking and client reminders Amicable debt collection Support for managers / VSEs Reporting
  • PHAREA
    HUMAN RESOURCES ASSISTANT
    January 2018 - December 2018 (11 months)
    Pharea, Eybens, France
    • Prepare employment contracts and amendments
    • Monitor the attendance dashboard
    • Process declarations to social organizations
    • Organize staff absences and departures,
    • Manage reception, process administrative mail.
  • BAYROL FRANCE
    ADMINISTRATIVE ASSISTANT
    March 2013 - December 2017 (4 years and 9 months)
    BAYROL Deutschland GmbH, Planegg, BY, Germany
    • Manage reception, process administrative mail.
    • Commission after-sales service
    ◦ Schedule business travel
    ◦ Marketing and sales support: Create tender documents, price lists, proofread catalogs, market research,

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Education

  • VOCATIONAL HIGH SCHOOL DIPLOMA
    CIEFA LYON SNCF
    2011
    BAC PRO

Skill set

Categories

  • Other