About Leïla
French
Native or bilingual
English
Basic
Albanian
Basic
Experience
- FreelanceVirtual AssistantSeptember 2025 - Today (9 months)Administrative management (emails, calendars, documents, planning) Social media management: scheduling, monitoring publications and moderating comments Writing web content or blog Personal tasks: Booking travel, hotels, transportation, managing personal orders or gifts, and planning personal or professional events.
- Evasion AlbanieTravel AdvisorJuly 2025 - Today (11 months)Tiranë, AlbaniaGreeting and assisting clients to define their needs and expectations.• Development of tailor-made itineraries, organization of stays, booking of flights, hotels and activities.• Personalized advice on destinations, formalities, budget and safety.• Monitoring client files and managing unforeseen events with responsiveness and professionalism.• Leveraging interpersonal skills, sense of service and attentive listening to ensure traveler satisfaction.• Monitoring tourism trends and new destinations to offer original and adapted experiences.
- Conseil départementale meurthe et moselleSpecial Needs Educator for Child ProtectionSOCIAL NETWORKSDecember 2022 - December 2024 (2 years)Nancy, FranceEducational support and monitoring of children and adolescents in vulnerable situations.• Implementation of educational activities and projects promoting personal and social development.• Family support and collaboration with multidisciplinary teams (psychologists, social workers, teachers).• Observation, evaluation and writing of reports on the children's progress.• Application of protection protocols and guarantee of the physical and emotional safety of minors.• Development of skills in communication, active listening, empathy and management of sensitive situations.
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Education
- State Diploma for Educator Assistant2022D.E.M.E (Diplôme d'état de moniteur éducateur)
- Self-taught in virtual assistance2024Autodidacte en assistance virtuelle