Leidy Venditto

Are you looking for a Virtual Assistant specialized in administrative support and customer service?

Welcome, you clicked on the right profile.

I am a professional in the administrative field, with over 13 years of experience in administrative, commercial, sales, and customer service areas. My commitment to you is to offer you the highest level of virtual assistance. I am well-prepared to extend this history of exceptional service to your business, with the mission of making daily routines more organized, efficient, and oriented towards your company's growth. I have had the opportunity to specialize in Personal Productivity, Email Marketing, SEO, and I am completing a specialization in E-commerce. If you are working on a project that will generate value for your company, whether it's a startup or a large corporation, and you feel you need help bridging the gap between your activities/clients and yourself, I can help you and provide value with the following services:

✔ Email Management.

✔ Light Accounting.

✔ Budget and Invoicing Management.

✔ Agenda and Calendar Management.

✔ Creation of Canva, PowerPoint presentations.

✔ Report and form creation.

✔ Collections Management.

✔ CRM Data Management.

Customer support and service/ E-commerce.

✔ Commercial, administrative, and after-sales support for e-commerce operations.

✔ Management of online sales platforms - e-commerce.

✔ Shipment tracking and Customer satisfaction.

✔ Inventory Control.

✔ Customer support via chat, email, social media.

✔ Social media management and moderation.

Proficient in organization and communication tools: MS Office, CRM, Zoom, Microsoft TEAMS, WordPress, Email Marketing. Google Workspace, Dropbox, Calendly, Trello, Canva, Monday, Adobe Spark, etc. I am capable of learning to use any software or application.