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Léa TournanLT

Léa Tournan

Medical Secretary

€320/day
Orléans, FR
3-7 years
Rigorous
Empathy
Perceptive
Confidentiality
Attentive

Average response time: 1 hour

Freelancer profile translated to English.
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About Léa

I support medical practices in managing their phone reception and appointments to reduce interruptions during consultations and streamline daily organization.


My goal is to enable practitioners to focus entirely on their medical activity, while ensuring structured, responsive patient reception that is consistent with the practice's guidelines.

I work as an independent medical tele-secretary with experience in university hospitals, health centers, and private practices, which allows me to quickly adapt to different workflows and organizations.

I handle:

  • Incoming call management
  • Appointment scheduling
  • Schedule changes and cancellations
  • Message transmission
  • Following the practice's specific instructions

I work exclusively with practices that are willing to structure or stabilize their organization to ensure reliable and rigorous continuity of patient reception.

I work with the main tools in the sector (Doctolib, Maiia, Weda, Hellodoc, Médistory, and internal software), which allows for quick integration without changing the practice's habits.

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • CHU Orléans
    Medical Secretary
    May 2023 - June 2025 (2 years and 1 month)
    Physical and telephone reception of patients. Management and organization of medical records. Billing of procedures (vaccinations), compliance check.
    Confidentiality Attentive Perceptive Empathy Rigorous
  • Maison de santé
    Medical Secretary Internship
    May 2023 - December 2023 (7 months)
    Fleury-les-Aubrais, France
    Quick autonomy in task completion, under the supervision of my tutor. Administrative management and follow-up of medical records. Physical and telephone reception of patients.

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Education

  • Professional Title of Medical Secretary (level 4, equivalent to baccalaureate)
    Cours Minerve
    2023
    Titre professionnel Secrétaire Médicale (niveau 4, équivalent bac)
  • Middle school diploma
    Saint-Paul du Bourdon Blanc
    2016
    Brevet des collèges

Categories

  • Other