Freelancer profile translated to English.
Back to original languageAbout Léa
Former VIP Relations Manager at Club Med + Makeup artist.
I transform your visual communication into a premium experience. I create professional visual content (delivered digitized) for players in tourism, wellness, and for entrepreneurs who want a polished image without agency prices.
- Welcome books
- Social media visuals
- Communication materials (posters, advice sheets, FAQs...)
- Menus, welcome cards, reception materials
- Any other tailor-made materials responding to a need
My aesthetic eye + my luxury hotel experience + AI tools = Agency-quality results, delivered quickly.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Club MedReceptionist & Public Relations - International Customer RelationsTRAVEL AND TOURISMJune 2025 - Today (1 year and 2 months)Draguignan, France• Welcoming and assisting international clients in a premium environment• Handling multi-channel customer requests (emails, phone, in-person)• Personalized follow-up of VIP members (Gold & Platinum)• Handling complaints and sensitive situations• Coordination with various internal departments• Prioritization and deadline management• Customer relations in French and English (FR/EN)• Contribution to customer loyalty and satisfaction
- Collectivités territorialesAssistant & Director of Schools – Management & CoordinationEDUCATION AND E-LEARNINGNovember 2020 - September 2023 (2 years and 10 months)• Administrative and organizational coordination of institutions• Management of schedules, priorities, and resources• Team supervision and support• Monitoring of educational projects and reporting• Communication with partners, families, and institutions• Management of urgent situations and problem-solving• Optimization of internal processes
- Freelance IndépendantFreelance Make-up Artist – Customer Relations & EventsJuly 2018 - August 2020 (2 years and 1 month)• Management of a diverse and premium clientele• Personalized advice and customer support• Organization and coordination of beauty services• Participation in photo shoots, fashion shows, and events• Appointment scheduling and customer follow-up• Service sales and customer loyalty• Collaboration with artistic teams and partners
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Education
- Professional Baccalaureate in Aesthetics2017Baccalauréat professionnel Esthétique
- CAP in Aesthetics2016CAP Esthétique
Skill set
Categories
- Other