About Léa
French
Native or bilingual
English
Conversational
Experience
- Atlas securitéFire Safety OfficerPUBLIC SAFETYApril 2025 - May 2026 (1 year and 1 month)Rouen, FranceExperience in structured professional environments requiring rigor, strict adherence to procedures, and a sense of responsibility.This experience allowed me to develop great reliability, a strong attention to detail, and excellent management of frameworks and instructions.I strengthened my autonomy, my professional discipline, and my ability to work in demanding and regulated environments.
- Teletech CourtageCustomer Relations Advisor – Customer Relations CentersTELECOMMUNICATIONSMarch 2022 - October 2024 (2 years and 7 months)Le Havre, FranceCustomer relationship management in a high-activity environment.Main responsibilities:• Handling incoming and outgoing calls• Managing and tracking customer requests• Customer support and information• File management and adherence to internal procedures• Use of CRM and office toolsThis experience allowed me to develop strong communication skills, effective priority management, and rigor in tracking customer files.
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Skill set
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