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Malt Tech Trends 2026
Léa M.LM

Léa M.

E-commerce Expert // Prestashop - Shopify

On-demand
Nantes, FR
8-15 years
Customer Service
Newsletters
E-reputation
Prestashop
E-commerce Strategy

Average response time: 1 hour

Freelancer profile translated to English.
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About Léa

PINCÉ STUDIO

Creator of tailor-made solutions for your e-commerce.

🤌 Strategy, newsletter & automation, reputation, customer service and logistics:I manage everything.

✨Your talent deserves a showcase worthy of it.

📩 Let's talk about your ambitions!

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Withover 10 years of experiencein marketing, communication, and e-commerce management, I help businesses grow their online presence.

Why hire me?
Here are some situations where my expertise can make a difference for your business:
  • **Project management**, I have managed the redesign of 3 Prestashop sites + WordPress sites. But also loyalty, payment, reviews, SEO, SEA, etc...
  • Need to implement a **newsletter and marketing automation strategy**. Throughout the year, I will create your informative or commercial newsletters as well as your automation emails.
  • You know that managing your product catalog takes time! I will writeproduct descriptionsfor you. Your site will be up-to-date to maximize your sales.
*The importance of reviews.Implementing a review collection system is important. I will support you throughout the year in managing your reviews.

*Customer service and logisticsare 2 important points for customer satisfaction. I am here to answer your customers' questions and review your logistics processes.
  • Professionalization of yourcommunication tools.I will assist you in creating visual materials, organizing events, or launching strategic partnerships.
You will have understood, Isupport you from A to Z in managing your online store.


Let's collaborate to take your business to the next level!
E-commerce
Retail (Small Business)
Education Companies
Hotel industry

  • English

    Conversational

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Sport et loisirs
    E-commerce Manager
    E-COMMERCE
    October 2020 - Today (5 years and 7 months)
    My role:
    - Define e-commerce strategy, monitoring and reporting. (Excel - Google Analytics)
    - Implement SEO strategy (Keyword selection - SEMRUSH)
    - Manage communication with the web marketing agency
    - Communication campaigns (development of partnerships, implementation of campaigns, newsletters, social media, blog...)
    - Graphic Design: visual creations
    - Develop local visibility on Google
    - Manage customer service and logistics
    ecommerce Web Marketing SEO Social Media Google AdWords Google Analytics Google Shopping
  • Producteur expéditeur de légumes
    Marketing Communication Officer
    AGRICULTURE
    March 2017 - Today (9 years and 3 months)
    Nantes, France
    - SALES SUPPORT AND COMMERCIAL RELATIONS: Recommend and create sales materials (POS and print) for trade shows, Product launch strategy, Implementation of a prospecting plan, management and follow-up of client and professional partnership files. (B2B)
    - WEB MARKETING + DIGITAL COMMUNICATION + ACQUISITION: B2B and B2C newsletters. Management, animation, and ads on Instagram / Facebook / Twitter / LinkedIn. Use of Google Analytics, Google My Business, Tag Manager, and Search Console. Creation of a new showcase website and updating information, competitive intelligence.
    - EVENTS: trade show organization: SERBOTEL, FRUITLOGISTICA. Goodie management.
    - GRAPHIC DESIGN: Creation of flyers, brochures, catalogs, logos, and other visuals, packaging, labels (proficiency in Photoshop, Illustrator, InDesign)
    - PRESS RELATIONS: Management of professional press relations: insertion purchases + press kit writing
    - ESHOP: E-commerce manager on Prestashop + customer service. (B2C)




    Graphic Design Facebook Marketing Instagram ecommerce Prestashop Local Marketing Google Business
  • Fleux concept store
    Communication Assistant / Eshop
    E-COMMERCE
    September 2014 - November 2017 (3 years and 2 months)
    Paris, France
    - PRESS RELATIONS: Scheduling appointments with journalists and decorators - Preparing press releases - Monitoring web/print/blog publications - Blog/magazine partnerships - Organizing press presentations - launching our new products - creating press kits
    - COMMERCIAL RELATIONS: appointment scheduling. Partnerships and follow-up of rentals/sales of furniture and decorative objects for professionals in decoration and entertainment.
    - ESHOP: assistance with eshop redesign. Pre-launch checks, creation of product descriptions and homepage visuals, assistance with logistics choices. (PRESTASHOP - MAGENTO)
    - SOCIAL MEDIA: Updating social media (FB, IG, Pinterest)
    eshop communication Community Management Press Relations Social Media

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Education

  • Communication Project Manager
    ISEFAC
    2014
  • Management Assistant BTS
    CFA la joliverie
    2013
Check out Léa's education

Certifications

Skill set

Communication
Adobe Illustrator
Facebook Marketing
SEO
Content Marketing
Community Management
Web Marketing Strategy
Traffic Acquisition
Google Business
Local Marketing
SEM
Communication Strategy
Wordpress
Social Media
Digital Communication
Web Marketing
Logistics Management
Shopify
E-commerce
Digital Project Manager
ecommerce
Google AdWords
Google Analytics
Google Shopping
Graphic Design
Instagram
eshop
Press Relations

Categories