About Leah
Agile Project Manager specializing in e-commerce with 4 years of experience driving digital transformation and business growth. Trilingual in French, English, and Mandarin, I bring a global perspective, adaptability, and a results-driven mindset. Organized, results-driven, and collaborative, I excel in cross-functional coordination to turn strategy into execution and drive business growth in dynamic environments. 🚀
Chinese
Native or bilingual
French
Fluent
English
Fluent
Spanish
Conversational
Italian
Basic
Can work on-site
Paris (up to 50km)
Experience
- CoccinetE-commerce web Project ManagerSeptember 2023 - August 2024 (11 months)Paris, FranceManagement of 60+ complex projects using Agile methodology, ensuring seamless cross-functional collaboration and delivery:
- Business: User need analysis, market research, roadmap development, budget control, KPI tracking, compliance monitoring
- Operations: Cross-functional coordination, resource & timeline planning, backlog prioritisation, key stakeholder alignement
- Technical: Validation of feature feasibility, functional testing, solution deployment, bug tracking, Back Office maintenance Key achievements: Puget / Maison Guénard / Skin&Out / Annuaire vert / Dormeuil / Juste un Piano / Issy / Formapelec
Key Achievement :- Supervised UX Optimization of 20+ user interfaces, generating a general 25% improvement in CRO performance
- Partnered with the European Commission to construct 40+ international event platforms, ensuring GDPR compliance
- Managed a portfolio of 9 key accounts, leading to the revamp of 6 websites with customised functionalities
- RM365E-commerce Project ManagerJanuary 2022 - August 2023 (1 year and 7 months)Paris, France
- Spearheaded IT projects for the revamp of 3 online shops within SCRUMframework, resulting in a 53% increase in CRO
- Leveraged CRM to manage B2B/B2C key accounts, and boostered revenue growth by 357%
- Coached 7 employees fromvarious functions through orientation and workshop to ensure smooth order fullfillment
- Joined force with SEO teamto build communication assets, improve on-page content with 8 times organic traffic increased
- Ministère de l'ÉducationLanguage AssistantSeptember 2021 - April 2022 (7 months)Montreuil, France
- Taught Chinese in 3 schools to 150 students and led in-class activities including debates and workshops
- Collaborated with French ambassador andjournalist to conduct 3 academic conferences.
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Education
- Social Sciences and Humanities DegreeSciences Po Paris2020Social Sciences and Humanities Degree
- B.A in Foreign Languages and LiteraturesNational Taiwan University2019B.A in Foreign Languages and Literatures