About Lea
French
Native or bilingual
Experience
- AucuneVIRTUAL ADMINISTRATIVE ASSISTANTNovember 2025 - December 2025 (1 month)Calais, FranceDaily administrative management: email processing, creation and tracking of quotes and invoices from existing templates, document organization and filing, client follow-up and reminders, priority management, and administrative support.
- BricomanCustomer ServicesApril 2025 - August 2025 (4 months)Calais, FranceWithin Bricoman, I was responsible for administrative and commercial management related to customer relations.I handled the creation of quotes, their follow-up, and customer reminders, with the aim of conversion and customer satisfaction.In regular contact with customers, I managed inbound and outbound calls, provided appropriate responses to inquiries, and ensured rigorous file follow-up.This position allowed me to develop strong organizational skills, a good sense of customer service, and great administrative rigor.
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Education
- VOCATIONAL BACCALAUREATELycée du détroit2020BACCALAUREAT PROFESSIONNEL
- BEP COMMERCE (Vocational Certificate in Commerce)Lycée du détroit2019BEP COMMERCE