Léa Fethi

Training Specialist: Collective intelligence and gamification for the Face Foundation for Inclusion. Co-construction of immersive, fun, and inspiring workshops to raise awareness among Segpa students about water and renewable energy professions. • Educational engineering: definition of the system, workshop flow, and content, including the integration of serious games to capture attention, strengthen cohesion, and encourage open discussion. • Training facilitation.

Change Management Lead for the launch of the Performance Center, a data-driven solution deployed in 14 countries, primarily in English. L'OREAL January-June 2024. • Definition and execution of the support strategy: management onboarding, training, communication, deployment support, in several phases (pilots then generalization). • Recruitment, facilitation, and management of an ambassador network in English across 14 countries (Japan, Brazil, USA, China...). • Co-design and facilitation of about twenty kick-offs in France and internationally to mobilize and align teams. • Creation of communication campaigns, including video campaigns and targeted emailings. • Management of training and educational engineering.

Key missions:

Design and writing of a training program on the design, facilitation, and delivery of gamified workshops and training sessionsALTERA Sept. Oct 2023. Design and integration of digital training modules into a Learning Management System for autonomous, asynchronous, and remote skill development.

Product Owner and Data Analyst for ONEYTRUST for banking onboarding and KYC solutions, international projects in English Nov 2021 June 2023.- Requirements gathering: writing functional specifications, user stories, - Solution research - Facilitation of agile ceremonies (daily, weekly, sprint planning, closing, reviews, refinement, demos, user training)

Definition of the support strategy (training, communication, and deployment) for the deployment of a new toolfor publishing the Voix du Nord newspaper and partner funeral homes ROSSEL ADVERTISING October 2021 – November 2021

Educational engineering, design, facilitation of training (100% in-person), and deployment assistance for a new toolSUD OUEST May 2021-August 2021. Training and on-site support for Customer Service, call centers, and the Device. 100% in-person and gamified.

Definition and facilitation of practical workshops on Lean Management for IT Department ManagersVéolia IDF August 2020-April 2021. - Definition of training engineering: scheduling, group formation, format, duration, learning objectives. - Remote design and facilitation, integration of serious games to capture attention and reinforce memory retention.Optimization and Digitalization of HR and IT Processes Véolia IDF.- Gathering, challenging, and presenting business needs with HR teams. - Solution research with the IT department. - Presentation and GO/NO GO with HR teams. - Project implementation and monitoring: deployment management, functional testing, and communication.