Freelancer profile translated to English.

Description

I support entrepreneurs and growing businesses facing a lack of structure, clarity, or time in managing their operations.

I help organize, structure, and manage operations to ensure efficient execution and controlled business growth.

My interventions focus on organization, prioritization, and operational coordination, with an approach tailored to each specific context.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

ZED Host
General Manager
TRAVEL AND TOURISM
February 2025 - Today (1 year and 6 months)
Lyon, France
Developed the business plan and defined the operational strategy for Zed Host, a startup specializing in short-term rental property management in Morocco.
Designed the operational model and implemented internal processes to ensure efficiency and quality of remote service.
Created and managed digital communication and visual identity: website, Instagram, marketing materials.
Recruited and coordinated remote operations and teams, including selecting and interviewing local candidates.
Oversaw operations: property monitoring, check-in/check-out management, coordination of interventions, and support for business development.
Provided occasional on-site support in Morocco to meet candidates and assist with operational management.
Organized administrative and operational tasks to ensure continuity, performance, and customer satisfaction.
Business Plan Development Organizational Consulting Process Optimization Social Media Business Strategy
ZED Conseil
Operations Manager
April 2024 - Today (2 years and 4 months)
Lyon, France
Assisted the executive in daily and strategic company management.
Executed and coordinated various projects: business plan development, website creation, business development.
Supervised and managed a multidisciplinary team.
Implemented and optimized internal processes to improve performance.
Provided operational support for internal and external communication.
Managed administrative tasks and internal organization (office management) to ensure smooth daily operations.
Organizational Consulting Process Optimization Administrative Follow-up Individual Support
Particulier
Real Estate Rental Property Management
REAL ESTATE
April 2024 - Today (2 years and 4 months)
Lyon, France
Wrote and disseminated rental advertisements.
Conducted property viewings with prospective tenants.
Analyzed and selected tenant applications.
Prepared and signed rental leases.
Managed rentals and communicated with tenants (contracts, inventory reports, common inquiries).
Organized and scheduled technical interventions (maintenance, repairs).
Managed relationships with service providers and contractors.
Handled administrative tasks related to properties (invoices, payments, collections).