Freelancer profile translated to English.
Back to original languageAbout Léa
MAKING SALESFORCE A REAL GROWTH LEVER 🚀
Are you using Salesforce, but it's not yet a growth lever? Cumbersome and unproductive processes, low adoption, unexploitable data... I transform your CRM into a simple, effective tool aligned with your objectives.
🔍 Clear Diagnosis – Identify roadblocks and define a concrete action plan.
⚙️ Tailor-made Solutions – Optimize Salesforce for your teams, in a practical and scalable way.
🎓 Team Autonomy – Train your users and admins so the CRM remains performant, without dependency.
By working with me, you choose:
👤 A single point of contact – Simple, human, and involved, who understands your challenges.
🪞 Total transparency – Every decision explained, documented, and shared.
4 Salesforce certifications, ex-Ops, I combine expertise and pragmatism to make your CRM a true performance lever.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Plan InternationalSalesforce Consultant - Migration ProjectPUBLIC SECTORApril 2025 - Today (1 year and 2 months)• Project monitoring and management with the integrator responsible for Salesforce configuration and deployment.• Performing additional configurations for functionalities not covered by the integrator (on Nonprofit and Marketing Cloud).• Writing technical documentation for internal teams.• Accompanying user training for optimal solution adoption.• Technical upskilling of at least one team member on Salesforce administration and configuration.
- PartooSalesforce ConsultantTECHJanuary 2025 - March 2025 (2 months)Paris, France• Review of the current architecture and proposal of a more suitable one (objects, fields, relationships...).• Addition of various automations to improve productivity, simplify information transfer between teams, and store important data (various types of flows, validation rules...).• Improvement of page layouts for each object to offer better UX and encourage adoption.• Creation of training materials + User training.• Writing technical documentation to enable the team to maintain and evolve the configuration if needed.
- SpendeskFreelance - Sales Engagement ImplementationDIGITAL AND ITDecember 2024 - January 2025 (1 month)
- Sales Engagement Implementation: Feature activation, creation and assignment of permission sets groups.
- Installation of Aircall CTI 2.0 and configuration of Call Resolutions.
- Activation of Einstein Activity Capture (migration from Lightning Sync to Einstein Activity Capture).
- Creation of flows to automate prospect removal from a cadence.
- Adaptation of Lightning Pages.
- Testing with an end-user.
- Migration of over 30 cadences and creation of over 130 email templates.
- User training (FR & EN).
- Documentation on the configuration and use of Sales Engagement for users and admins.
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Education
- Master of ManagementKEDGE Business School2017Master's Degree, Global Management
- Master of ManagementINHA University2017Master's degree, Global Logistics Management
Certifications
- Salesforce Certified AI AssociateSalesforce2024
- Salesforce Certified Platform BuilderSalesforce2023