Freelancer profile translated to English.

Description

Do you need a right-hand person for your tasks, whether it's managing schedules, invoicing, client follow-ups, email, chat, or phone.

No worries, I am a true jack-of-all-trades for your business and ready to help you as much as possible to relieve you and help you focus on your main tasks.

I am serious, empathetic, ambitious, and above all, cheerful - these are my best qualities, and I guarantee you will be satisfied, I will give my all for you!

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Schenker France
Customer Service and Transport/Logistics Assistant
January 2019 - January 2022 (3 years)
Sausheim, France
Customer Service
Transport
Client Relations
Phone, email, and in-person reception.
As a true jack-of-all-trades in the company, I have gained a lot of experience and confidence, which has allowed me to develop a certain versatility in each role.
Sense of organization Versatile Assistant Smiling In-person and phone reception Attentive
Sqwad /Indy à Domicile
Administrative Assistant URSSAF
January 2024 - February 2025 (1 year and 1 month)
Handling customer requests via chat and email within a 48-hour timeframe.
Updating client files.
Empathy and professionalism.
With very positive customer feedback for speed, serious handling, and a 98% problem resolution rate.
Empathy Speed and efficiency Sense of organization Attentive Problem solving
Sqwad /En voiture Simone à Domicile
Administrative Assistant
March 2025 - October 2025 (7 months)
Handling customer requests via chat and email within a 48-hour timeframe.
Updating client files.
Empathy and professionalism.
With very positive customer feedback for speed, serious handling, and a 98% problem resolution rate.
Empathy Speed and efficiency Attentive Sense of organization Problem solving