Freelancer profile translated to English.

Description

Hello,

I am Laurie, a virtual assistant (French/English) with solid experience in sales administration, commerce, logistics, and customer relations.

I have excellent writing skills (document review as part of ISO 9001 certification at L'Oréal: writing procedures, work instructions, and best practices) and oral skills (participation in executive committee meetings and QHSE committee).

I want to support entrepreneurs, SMEs, and e-merchants in managing their tasks remotely to save them time and peace of mind. I can help you with administrative tasks, logistics support, and B2B or B2C customer relations.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 20km)

DIVINE SKIN AESTHETIC
Founder
HEALTH AND WELLNESS
September 2023 - Today (2 years and 9 months)
Paris, France
Development and management of an independent business (management, communication, purchasing).
Development of procedures, administrative management, and commercial strategy.
Website creation Supply management Purchasing E-commerce & Logistics Assistant Digital communication
L'OREAL
Flow Manager - Sales Admin - Quality
LUXURY GOODS
January 2016 - January 2023 (7 years)
Levallois-Perret, France
Logistics and transport coordination between internal departments, service providers, and points of sale.
Development of procedures, job descriptions, and participation in quality audits (ISO 9001).
Implementation of performance indicators (KPIs) and reporting to stakeholders.
Sales administration Specification writing Quality document writing Procedure creation Procedure writing
SCAPNOR
Stock Manager
RETAIL (LARGE RETAILERS)
January 2014 - January 2016 (2 years)
Chambly, France
Implementation of quality procedures and inventory management.
Supervision of a team of 7 people, anomaly tracking, and corrective actions.
Participation in ISO certification and supplier relationship management.

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Master's in Supply Chain
University of Cergy Pontoise
2016
Master Supply Chain
Bachelor's in Purchasing and Logistics
Pôle Paris Alternance
2013
Bachelor Achats et Logistique

Laurie Houede

Administrative, E-commerce and Logistics Support

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