Freelancer profile translated to English.

Description

My name is Laurie and I am a virtual assistant specializing in web marketing and administrative management.

My main mission is to help entrepreneurs, VSEs, coaches, liberal professions and many others free up their time and simplify their daily lives by taking care of all time-consuming and recurring tasks.

By delegating your workload to me, you will benefit from young and dynamic support and will have the time to concentrate on your main activity.

Here are the tasks you can delegate to me:

- Administrative management: Appointment scheduling, agenda management, email and phone call management, document drafting, archiving and filing of your documents.

- Commercial management: Order processing and tracking, quote and invoice creation and sending, payment tracking and reminders, email and after-sales service management.

- Website management: Setting up simple sales funnels, managing and creating your website on WORDPRESS.

- Social media management: Account management and creation, comment moderation, social media animation according to the editorial calendar, assistance in creating your graphic charter.

My goal is to support you in managing your company in order to face the future more serenely and to considerably reduce the stress related to your workload.

You can count on me to help you take care of your business with kindness and professionalism.

Languages

French
Native or bilingual
Spanish
Conversational

Workplace preferences

Remote only

Primarily works remotely

Thonon Agglomération
Administrative Assistant
PUBLIC SECTOR
December 2019 - June 2022 (2 years and 6 months)
- Handling phone calls, directing users to the requested service, taking messages
- Preparation of annual consumption invoices
- Management of subscription transfers following new sales or rentals
- Schedule management taking into account directives from the technical department, appointment scheduling, recording updates based on changes
- Processing emails, incoming and outgoing postal mail: sorting and distributing mail to relevant personnel, weighing and franking envelopes, managing registered mail shipments
- File management according to administrative procedures, data entry and updating, digitization, filing and archiving of documents
- Execution of general administrative tasks, including simultaneous handling of multiple phone calls, transferring calls or messages to the relevant department, and welcoming visitors.
Administrative management
Aviva cuisines
Management Assistant
RETAIL (SMALL BUSINESS)
September 2017 - August 2019 (2 years)
- Physical and telephone reception
- Processing information requests and scheduling appointments
- Preparation and follow-up of files
- Handling after-sales services
- Drafting correspondence
Administrative management