Freelancer profile translated to English.

Description

Expert in administrative and back-office support with over 10 years of experience, I assist small and medium-sized businesses with agility and responsiveness. Rigorous and customer-satisfaction oriented, I put my adaptability at the service of your organization to optimize your daily management.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Essentiel Diagnostiques Immobiliers
Administrative Referent
March 2021 - Today (5 years and 3 months)
69130 Écully, France
Managing the telephone switchboard and emails
Creating technician assignments (software: Liciel)
Managing appointment scheduling
Managing technician schedules (software: Gestiondiag)
Managing quotes
Managing daily revenue (technician bonuses)
Managing leave
Managing follow-ups and debt collection

Cross-functional relationships: Clients (individuals and professionals), tenants, notaries, technicians
Responsive Discretion and confidentiality Ethics
Villa Création
Program Manager Assistant
July 2014 - January 2020 (5 years and 6 months)
69340 Francheville, France
Managing supplier and artisan invoices
Managing the After-Sales Service
Managing expertise requests
Managing legal cases (lawyer relations)
Administrative management related to development programs
Monitoring sales
Managing client fund calls
Monitoring building permits