Freelancer profile translated to English.

Description

Hello, my name is Laurie! I have been a medical secretary for 12 years and I support healthcare professionals in their daily lives.

Over the years, I have realized how much the management of calls, the organization of schedules, and administrative follow-up can become a source of intense mental load and a waste of time for practitioners. However, every minute spent on the phone or on paperwork is a minute less with patients.

⚡ My role:

🎯 Relieve your daily administrative tasks so you can focus on what matters most: your patients.

🎯 Ensure smooth and responsive management of your calls and emails.

🎯 Be your trusted support with complete confidentiality.

Beyond technical skills, I place great importance on the human aspect: I am your dedicated, close contact, creating a link between you and your patients. With me, you benefit from professional, trustworthy, flexible support adapted to your real needs.

You gain time, peace of mind, and the certainty that your patients are welcomed with kindness, attentiveness, and efficiency.

⚡ My mission:

To be a reliable, dedicated collaborator, committed to the quality of your patient relationships and your well-being at work.

Languages

French
Native or bilingual
English
Conversational
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

CHU Grenoble Alpes
Medical Secretary
MEDICAL
January 2015 - August 2025 (10 years and 7 months)
La Tronche, France
Medical secretary in various departments of the University Hospital Center: Neurological Rehabilitation Hospitalization Care, Neurological and Orthopedic Rehabilitation Day Hospital, Adult Coordination and Rehabilitation Unit, Endocrinology, Occupational Medicine.
Responsibilities: physical and telephone reception of patients, management of admissions for full and day hospitalization, management of hospital discharges, transcription of correspondence, preparation of meetings and their minutes, training of healthcare professionals in Isère on the Trajectoire software for patient referral to post-acute and rehabilitation care services. Management of supplies and orders for the department. Archiving and maintenance of patient records.
Physical and telephone reception Hospitalization management Training facilitation Filing and archiving Transcription
radiologie gustave rivet
Medical Secretary
MEDICAL
May 2014 - January 2015 (8 months)
Grenoble, France
Medical secretarial duties including: Patient reception, telephone appointment scheduling, transcription of reports, management of billing for procedures, management of ODLC files.
Empathetic listening and organization are paramount for managing the high volume of appointments and patient stress.
Physical and telephone reception Listening and communication Billing management Transcription Filing and archiving