Lauriane Quantin

Support mission for the Shareholder Services teams in preparation for Air Liquide's 2026 General Meeting, in the final stretch leading up to the event.

• Operational coordination of the General Meeting's Day-Of preparation

• Management of attendance badge organization (process, preparation, and operational coordination)

• Design of training materials and briefings for internal and external teams (hostesses, field teams)

• Development of Day-Before and Day-Of schedules: overall schedule and individual schedules for mobilized teams

• Production of voting progress reports for management

• Logistical and documentary coordination: preparation of vade-mecums, printing, and preparation of necessary documents for the Day-Of

• Management and transmission of proxy votes received at headquarters to the service provider responsible for IT vote processing

• Cross-functional support to project teams on operational matters related to the successful preparation of the General Meeting

Within the Shareholder Services Department (DSA), Project Manager for the General Meeting (GM) and Deputy PMO for the Employee Share Purchase Plan (ESOP).

Project Manager, Air Liquide 2025 General Meeting (largest GM of a CAC 40 company): internal and external coordination for drafting, reviewing, validating, and publishing legal documents (notice of meeting, notice of convening, regulated communications, notice of convening brochure, vade-mecum, minutes), managing DSA's contribution to the Universal Registration Document and the Chairman's Book, responsible for the pre-GM invitation and voting for the Group's 900,000 shareholders (evolution of various information systems (drafting development requests, monitoring development and functional testing), configuration and operational monitoring of tools, preparation and dispatch of invitations with the printer and partner banks, monitoring of paper and online vote returns), organizing shareholder reception and check-in (3064 participants) at the Palais des Congrès, training external (+150 hosts/hostesses) and internal teams, event planning and logistics, managing and coordinating knowledge capitalization work after the GM, managing two interns.

Deputy PMO, Employee Share Purchase Plan: operational management and coordination of the ESOP, a strategic project structured around four key workstreams (international coordination (with 57 countries) and legal, communication, collection of eligible employees, and deployment of the subscription site, post-subscription operations).

Within the Shareholder Services Department, officer responsible for risk management, internal control, and crisis management.

Risk Management: strengthening the risk management system, drafting and deploying a risk management procedure, organizing and facilitating risk identification workshops (8 workshops involving a total of about sixty people), constructing the risk map (12 risks), evaluating the maturity level of each risk and the required working method, constructing and deploying the risk mitigation plan (210 actions), drafting the risk assessment letter.

Deliverables: risk management procedure, risk map, risk mitigation plan, risk assessment letter.

Internal Control: strengthening the internal control system, drafting and deploying an internal control procedure.

Deliverables: internal control procedure.

Crisis Management and Communication: strengthening the crisis management and communication system, setting up a crisis unit, onboarding crisis unit members, drafting and deploying the crisis management manual, setting up a crisis communication toolkit, organizing and facilitating 15 workshops to establish the Business Impact Analysis (activity mapping: processes and sub-processes, identification of inputs (IT resources, material resources, human resources) and outputs per sub-process, determination of the maximum tolerable period of disruption (MTPoD) per sub-process, determination of the need for a business continuity plan (BCP)), commencement of work on drafting the business continuity plan (BCP).

Deliverables: crisis management unit, crisis management manual, crisis communication toolkit, Business Impact Analysis.