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Lauriane PicqLP

Average response time: 1 hour

Freelancer profile translated to English.
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About Lauriane

I support entrepreneurs, freelancers, and small businesses in organizing and managing their activities remotely. With solid experience in assistance, I handle administrative tasks to save you time and allow you to focus on your core business.
Agenda management, email processing, administrative follow-up, document drafting, organization, customer relations: I intervene with rigor, responsiveness, and a sense of priorities.
Accustomed to demanding environments, I know how to anticipate needs, streamline processes, and provide concrete daily solutions.
Comfortable with digital tools (messaging, collaborative tools, scheduling management), I quickly adapt to your organization.
Discreet and reliable, I have worked in environments requiring strict adherence to professional secrecy, which guarantees a high level of confidentiality in all the missions I undertake.
Flexible and available, I offer simple and efficient remote collaboration, tailored to your occasional or regular needs.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Cabinet d'Orthodontie
    Secretarial Assistant
    MEDICAL
    May 2020 - Today (6 years and 1 month)
    Lacanau, France
    In-person and phone reception for patients, representatives, and others.
    Management of the practitioner's appointments and schedule.
    Creation and updating of medical records.
    Drafting and formatting of medical letters and consultation reports.
    Electronic transmission and follow-up of treatment forms.
    Coordination with healthcare professionals.
    Daily administrative management (filing, archiving, billing, inventory management, overall practice maintenance).
    Strict adherence to confidentiality and medical secrecy.
    Remote Administrative Support Professional Document Drafting and Formatting Time Management and Organization Customer Relationship Management (CRM) General Secretarial
  • BALGUERIE
    Customs Declarant
    LOGISTICS AND SUPPLY CHAIN
    November 2012 - May 2020 (7 years and 6 months)
    Bordeaux, France
    Management of import/export customs formalities in compliance with current regulations. Preparation and verification of customs declarations, checking documents (invoices, certificates, nomenclature), and file monitoring until customs clearance. Liaison with clients, carriers, and customs authorities. Analysis of goods, tariff classification, and application of appropriate customs procedures. Position requiring rigor, responsiveness, and perfect command of procedures, in an environment subject to strict professional secrecy.
    Customer Relationship Management (CRM) Time Management and Organization General Secretarial Discretion and Confidentiality Professional Document Drafting and Formatting
  • BALGUERIE
    International Freight Forwarder
    LOGISTICS AND SUPPLY CHAIN
    June 2006 - October 2012 (6 years and 4 months)
    Bordeaux, France
    Organization and coordination of international goods transport operations (maritime, air, road). End-to-end shipment management: booking transport, tracking flows, coordinating with clients, carriers, and international partners. Preparation and verification of transport documents (bills of lading, air waybills, invoices, packing lists) and management of administrative formalities. Management of logistical risks and adherence to deadlines. Position requiring rigor, responsiveness, organizational skills, and comfort in an international environment, with a strong demand for confidentiality.
    Professional Document Drafting and Formatting Customer Relationship Management (CRM) Discretion and Confidentiality Discretion and Confidentiality Discretion and Confidentiality

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Education

  • BTS, Assistant(e) de direction / secrétaire de direction
    ICFA : Ecole Professionnelle de la CCI de Bordeaux Gironde
    2000
    BTS, Assistant(e) de direction / secrétaire de direction

Skill set

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