Freelancer profile translated to English.

Description

I am Laurent, an IT technician with over 4 years of experience in IT support, including 1 year as a freelancer running my own business. I assist individuals, freelancers, and companies in managing, optimizing, and securing their IT environment.

What I offer:

- IT Support (diagnosis, troubleshooting, maintenance)

- IT Audit (equipment analysis, security, performance)

- Consultation & Advice (hardware selection, IT organization, best practices)

- Installation & Configuration (networks, workstations, software)

- Personalized Training (getting started, cybersecurity, collaborative tools)

My strengths:

- Responsiveness, teaching ability, and service-oriented attitude

- Ability to simplify technical aspects

- Field experience in professional and domestic environments

- Personalized follow-up and tailor-made solutions

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Japanese
Conversational

Workplace preferences

Can work on-site

Cesson-Sévigné (up to 50km)

Nous Epiceries Antigaspi
IT Support
DIGITAL AND IT
January 2025 - Today (1 year and 7 months)
Cesson-Sévigné, France
Network management, hardware maintenance, and system and network IT support. Incident management in stores and at headquarters.
MANPOWER - Proservia
IT Support
DIGITAL AND IT
March 2019 - November 2023 (4 years and 8 months)
Cesson-Sévigné, France
IT support on a shared platform. Management of system and network support levels 0/1 for several clients.