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Laurent J.LJ

Laurent J.

Consultant Office 365

€550/day
Champigny-sur-Marne, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Laurent

Hello,

My personality is characterized by my determination, rigor, and empathy. I am ready to assist you.
My current position is Senior Microsoft 365 Consultant, and I am very attentive to my clients and colleagues thanks to my excellent interpersonal skills.

As you can see, I have had the opportunity to work in many companies. Small ones (including my own – IT-Systèmes), large groups like Bayard Presse, and even in the territorial public service (Ville de Pontoise), where I was the Deputy CIO.
I was also involved in international projects as a contractor for the IT service company Top Info, Reed Exposition France, Eurovia, Canal+ and RATP.
This has allowed me to accumulate many skills in various fields (Infrastructure - Applications - IT Security - Azure - Microsoft - Linux etc…), and I have worked with all the technologies made available to me, adapting each time. Therefore, I have no preconceptions in terms of Windows technology.

I therefore offer you my help for your needs on Office 365, email, Outlook, Teams, OneDrive, SharePoint, telephony, Intune, and many other applications.
I can also manage migrations to Office 365.

I am here to help you find, implement, and correctly administer a Microsoft solution with tips and training, as well as ongoing support.

Looking forward to discussing and helping you achieve your goal.
For me, your goal is a primary point to achieve. I will put all my know-how and professionalism at your disposal.
  • French

    Native or bilingual

Can work on-site
Champigny-sur-Marne (up to 50km), Lille (up to 50km), Lyon (up to 50km), Marseille (up to 50km), Bordeaux (up to 50km)

Experience

  • RATP
    Senior Office 365 Consultant
    TRANSPORTATION
    August 2023 - January 2025 (1 year and 5 months)
    Noisy-le-Grand, France
    Client Context:

    RATP is a Parisian transport company. (approximately 50,000 users)
    In a team of 9 people including the manager,
    the team was divided into 3 groups:
    - An AD group composed of 3 people
    - An Office 365 group composed of 4 people, including me
    - A group of 1 person, Azure architect
    I was in charge of maintaining the Office 365 solution for the RATP EPIC tenant; there were 2 others to which I did not have access, and one for testing where I had access.
    We had to keep the tenant operational by managing the tenant's administration for Exchange, Teams, OneDrive, SharePoint, and Power BI and Power Apps.

    The various technical tasks performed were:

    • Management of the RATP tenant. 54 domains
    • Management of Level 1, Level 2, Level 3 (training, ticket assistance).
    • Management of email incidents for VIP and VIP+.
    • Management of ticketing and the migration from Simet to Digital K.
    • Management of authorizations. (Management of the PIM part for global admins)
    • Management of proprietary software such as Oodrive, Citadel, Thousandeye.
    • Management of Azure automation. (Scripts to maintain)
    • Management of tickets opened with Microsoft.
    • Management of mini-projects (private and public groups).
    • Management of Office 365 tools. (SharePoint, Outlook, OneDrive, OneNote, Power BI, etc.)
    • Implementation of client-specific policies for its applications.
    • Global Admin role on the RATP EPIC tenant (Prod and Pre-prod)
    • Uses the Nexthink supervision software to assess issues on a workstation but is not an administrator of the solution. Proposes remote actions to deploy.
    • Management of tracking sheets for actions and knowledge base for Level 1, Level 2, and Level 3 support.

    Technical Environment:
    Office 365, ADFS, MFA, Exchange Hybrid, PROXY, VPN, ENTRA ID, dual authentication, Teams, SharePoint, OneDrive, Power BI, Power Apps, Oodrive, Citadel, Thousandeye, Nexthink.
    Microsoft Office 365 Office 365 Administration Entra ID Project Management
  • RATP
    Senior Office 365 Consultant
    TRANSPORTATION
    March 2022 - July 2023 (1 year and 4 months)
    Noisy-le-Grand, France
    Context: For this part at the RATP client, I was with an IT consulting firm.

    In a team of 9 people including the manager,
    the team was divided into 3 groups:
    - An AD group composed of 3 people
    - An Office 365 group composed of 4 people, including me
    - A group of 1 person, Azure architect
    I was in charge of maintaining the Office 365 solution for the RATP EPIC tenant; there were 2 others to which I did not have access, and one for testing where I had access.
    We had to keep the tenant operational by managing the tenant's administration for Exchange, Teams, OneDrive, SharePoint, and Power BI and Power Apps.

    The various technical tasks performed were:


    Management of the RATP tenant. 54 domains
    • Management of Level 1, Level 2, Level 3 (training, ticket assistance).
    • Management of email incidents for VIP and VIP+.
    • Management of ticketing and the migration from Simet to Digital K.
    • Management of authorizations. (Management of the PIM part for global admins)
    • Management of proprietary software such as Oodrive, Citadel, Thousandeye.
    • Management of Azure automation. (Scripts to maintain)
    • Management of tickets opened with Microsoft.
    • Management of mini-projects (private and public groups).
    • Management of Office 365 tools. (SharePoint, Outlook, OneDrive, OneNote, Power BI, etc.)
    • Implementation of client-specific policies for its applications.
    • Global Admin role on the RATP EPIC tenant (Prod and Pre-prod)
    • Uses the Nexthink supervision software to assess issues on a workstation but is not an administrator of the solution. Proposes remote actions to deploy.
    • Management of tracking sheets for actions and knowledge base for Level 1, Level 2, and Level 3 support.

    Technical Environment:
    Office 365, ADFS, MFA, Exchange Hybrid, PROXY, VPN, ENTRA ID
  • EUROVIA
    Office 365 Consultant
    CIVIL ENGINEERING
    November 2019 - March 2022 (2 years and 4 months)
    Nanterre, France

    Client Context:

    Eurovia is a subsidiary of the Vinci group. (approximately 55,000 users)
    In a team of 4 people including the manager.
    We had to keep the tenant operational by managing the tenant's administration for Exchange, Teams, OneDrive, SharePoint, Power BI, and Power Apps.

    The various technical tasks performed were:

    • Management of the tenant 245 domains
    • Management of Level 1, Level 2 (training, ticket assistance) for O365.
    • Management of email incidents for VIPs.
    • Migration of O365 tenant to the client's corporate tenant. (WIZZ Migration)
    • Migration from Exchange 2010 to the client's corporate tenant.
    • Migration of accounts from on-premise Exchange 2010 to Office 365 online.
    • Troubleshooting anti-spam issues in coordination with security.
    • Troubleshooting mail routing issues, in coordination with Level 3 infrastructure and security.
    • Implementation of client-specific policies regarding mail retention.
    • Management of Office 365 suite products: SharePoint, OneDrive, Teams.
    • Management of telephony via Teams.
    • Management of applications on the tenant and on Teams.
    • MAAS Management (MDM)
    • Azure subscription management, machine creation.
    • AD Connect management (update + configuration).
    • MIM management for synchronization of different domains.
    • Cisco IronPort management.
    • ADFS management, relying party trust part.
    • Management of the Level 2 Office 365 team (2 people + me + training).
    • Project management, several small projects for email migration and application integration.
    • Training with a Microsoft expert on ATP P2 and exploitation for 3 months in production.
    Technical Environment: Exchange Hybrid, Office 365, AD 2008 – 2012, ADCONNECT, ADFS, MFA, DNS

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Education

  • Management Information Technology BTS
    medicis alternance
    2004

Skill set

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