About Laurent
English
Fluent
French
Native or bilingual
Experience
- e.SNCFCODEXCONSULTING AND AUDITSFebruary 2025 - Today (1 year and 4 months)Saint-Denis, FranceContextManagement of the design of a new strategic business tool for CAD, aiming to modernize railway signaling design processes.Key Objectives
- Shift from a drawing logic to a design logic,
- Leverage the business expertise of engineers,
- Integrate innovative technologies (AI/OCR, automatic diagram generation),
- Automate processes (verification, electronic signature…),
- Structure a complete workflow (import, editing, validation, and signature of document collections).
AchievementsDiscovery- User Research: user interviews, development of structured guides, co-facilitation of 8 workshops (50+ agents met);
- Analysis & Formalization: mapping of pain points, needs, and expectations by user type, translated into use cases;
- Strategic Modeling: design of a Job Map and User Story Mapping to scope the MVP and prioritize features;
- Structuring Deliverable: identification of technical-functional prerequisites, identified risks, and MVP acceptance criteria.
Delivery- JIRA Configuration: workflows, statuses, and custom fields;
- Delivery Board Structuring: definition of stages, DoD;
- Agile Acclimatization: training materials and Scrum initiation sessions (principles, roles, ceremonies, benefits).
Results- 50+ agents interviewed
- 8 user workshops facilitated
- 100+ use cases generated
- 300+ requirements analyzed
- 12 employees trained in agile
- 1 structured roadmap and a prioritized MVP
- AYVENSALD CarmarketCONSULTING AND AUDITSMarch 2023 - February 2025 (1 year and 11 months)Rueil-Malmaison, FranceContextI started as a Product Owner on ALD Automotive's web platform. After the acquisition of LeasePlan, I moved into a Product Ops role in an international context, contributing to the scaling (SaFe) of the Remarketing department by supporting approximately 80 employees (Product, Tech, Business, Data, and CRM teams) in adopting agile practices.Phase 1 – Product Owner (ALD Automotive)
- Scoping and functional management of the ALD Automotive web platform. Daily collaboration with developers, UX, and business teams.
- Writing User Stories and monitoring delivery.
Phase 2 – Evolution to Product Ops (post-LeasePlan acquisition)Context:ALD Automotive × Lease Plan Merger → international environment, 44 countries.- Multi-country coordination in a full English context
- Structuring and synchronizing Feature Teams in a SaFe model
- Improvement of the scoping process (Epic & Feature)
- Implementation of an industrialized process for collecting needs in subsidiaries
- Facilitation of PI Plannings, agile acclimatization, global team communication
Results30% reduction in framing cycle time - AXASécur'AXACONSULTING AND AUDITSJune 2021 - March 2023 (1 year and 9 months)Nanterre, FranceContextDevelopment of a web platform to streamline the management of bodily injury claims and digitize exchanges between victims and agents.This platform has enabled:
- Complete dematerialization of exchanges between victims and agents, replacing postal mail with a fluid and secure process;
- Development of an intuitive user interface for victims, offering them direct and autonomous access to their file;
- Simplification of the claims management process for agents.
Achievements- Story Mapping – Needs scoping, MVP definition.
- Discovery - User testing, collection and incorporation of feedback.
- Delivery – Writing Features and User Stories (Example mapping – 3 amigos), Definition and writing of DoR and DoD, Management and prioritization of the product backlog, Facilitation of event modeling.
- REST API - Creation and documentation of the API to communicate with the various Web Services and the existing agent HMI.
- UX/UI – Co-construction of user journeys, validation of mockups.
- Communication - Creation, updating, and presentation of the product roadmap to stakeholders (Business, Management).
- Collaboration - Creation, facilitation, and management of a weekly follow-up committee with the agent HMI team.
Results:+1000 users.
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Education
- Master in Operational and Digital MarketingIstec2016
Certifications
- Professional Scrum Product Owner IScrum.org2019