About Laurent
French
Native or bilingual
English
Fluent
Experience
- Rémy CointreauFREELANCE – IT Application Manager (outsourcing)WINE AND SPIRITSMarch 2022 - December 2025 (3 years and 9 months)Paris, FranceBUSINESS, FUNCTIONAL AND TECHNICAL KNOWLEDGE:
- Understand the business needs and operations of the group's 12 brands (+ marketing teams) (very different in scale, target markets, processes, tools, ...)
- Quickly develop a good technical mastery of the numerous application tools and their use within the group (Shopify & Shopify POS, Salesforce SC & MC, Sprinklr, Brevo (ex Sendinblue), Servicenow, Trello, ...)
- Lead the steering committee (COPIL) with the various business units and brand representatives
MANAGEMENT OF EVOLUTIVE AND CORRECTIVE SUPPORT WITH PROVIDERS:- Lead the steering committee (COPROJ, DAILY) with the various TMA (Technical Maintenance Application) and the support team (monitoring roadmap progress, checking performance via KPIs, ...)
- Address requests and ensure the quality of deliverables as well as compliance with SLAs in their handling by the TMAs
- End-to-end management of the migration from Sendinblue to Brevo (from scoping with the integrator to user training (approx. 150) in change management)
- GRDFDEVOTEAM – PMO at GRDF (ENGIE group subsidiary) (outsourcing)ENERGY AND UTILITIESOctober 2018 - October 2021 (3 years)Paris, France
- Manage several applications (MCO and MEV) aimed at supervising gas connection projects and mapping updates
- Coordinate the various teams: technical lead, TMA (including a reversibility between 2 TMAs following contract renewal), national referents, and regional business correspondents
- Lead project governance through periodic steering committees
- Prioritize, arbitrate, and package evolution requests
- Support Business Units in formalizing needs
- Establish schedules, manage risks, coordinate stakeholders, propose improvement areas and/or workarounds, monitor production and deployment
- Develop testing strategies for the acceptance of fixes and evolutions
- Analyze anomalies and prioritize actions to be taken within the framework of operational maintenance
- EDFCAPGEMINI – Product Owner at EDF (fixed-price contract)ENERGY AND UTILITIESJuly 2015 - September 2018 (3 years and 2 months)Paris, France
- Lead all project phases for the online consumption monitoring tool and the decision-support tool for granting or denying payment deadlines (daily meetings, sprint planning, review and retrospective, product backlog, ...)
- Train resources on the technical, functional, and business environment
- Write functional specifications
- Ensure progress tracking (implementation of indicators, milestones to be reached in agile sprints, capacity planning), anomaly tracking, manage incident tickets
- Establish the acceptance strategy (test plans, scheduling, execution)
- Direct the internal acceptance and end-to-end acceptance phase of the tool
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Education
- Engineering Degree - Major in Embedded SystemsEcole Centrale d'Electronique, PARIS2015
Certifications
- TOEIC 915/990TOEIC2013