Freelancer profile translated to English.

Description

Organized and versatile professional with proven experience in administrative management, team coordination, and event organization, acquired in Belgium and abroad. I have created several projects and worked as a freelancer throughout my life. In Nicaragua, Belgium, and Spain, my experience with people of all nationalities has developed my adaptability and non-judgmental capacity.

Industry field of expertise

Languages

French
Native or bilingual
Spanish
Fluent
Dutch
Conversational
English
Fluent

Workplace preferences

Can work on-site

Yvoir (up to 30km)

Golf Santa Ponsa
HORECA
RESTAURANTS AND FOOD SERVICE
January 2025 - January 2026 (1 year)
Santa Ponsa, Spain
Bar, service, kitchen; Sometimes alone in the bar, sometimes in a team, Terrace service, customer contact, cashier, kitchen, bar in a golf club. Contact with a luxury clientele in different languages. Adaptation and crisis management. Ability to respond to the demands and needs of each client while remaining calm.
Sense of Organization Customer Management Customer Service
Hotel Casa Abierta
Manager-Owner
HOSPITALITY
April 2017 - April 2024 (7 years)
León, Nicaragua
Organization and planning of daily operations (reservations, staff scheduling, logistics). Administrative management and handling of complaints and finding solutions to ensure customer satisfaction. Staff training on service standards and operational procedures.
Administrative Management Customer Service Team Management Event Planning Financial Management
Groupe Meditarraneo
President and Director
RESTAURANTS AND FOOD SERVICE
January 2005 - January 2013 (8 years)
León, Nicaragua
Management and coordination of operations for a group of 3 restaurants and a bakery (65 employees). Administrative and budgetary management. Implementation of procedures for reception, service, and management. Staff training and supervision. Schedule management and recruitment.
Administrative Management Team Management Customer Service Sense of Organization Rigor and Organization