About Laurence
French
Native or bilingual
English
Conversational
Italian
Basic
Experience
- CATS - Conseil Administratif Téléassistance et ServiceIndependent AssistantCONSULTING AND AUDITSJuly 2023 - Today (2 years and 11 months)Caen, France• Customer information and registration• Creation and updating of databases• Customer file management• Follow-up of funding files (France Travail, CPF/EDOF, OPCO, Transition pro, ...)• Payment follow-up• Invoicing + submission of invoices on dedicated platforms (OPCO, Chorus pro, …)• Entry of training sessions on Dokelio, CPF• Entry of professionalization/apprenticeship contracts/internship agreements• And any other activity related to trainingPlatforms and software used: Argalis, Brevo, Calendly, Canva, Cegid manufacturing, Chat GPT, Google tools, Henrri, Hyperplanning, Notion, Office Suite, Pennylane, Salesforce, Slack, Training Orchestra
- ECOLE LENOTRETraining OfficerRESTAURANTS AND FOOD SERVICEJune 2019 - June 2023 (4 years and 1 month)Rungis, FranceSoftware used: Training Orchestra, Office Suite (Word, Excel, Power Point, Outlook, Teams), Cegid Manufacturing- Qualiopi implementation, monitoring, and audit- Informing and registering clients for training (degree courses, CPF, funding via Pôle Emploi and OPCO)- Customer payment follow-up and reminders- Layout, proofreading, corrections, and management of training material printing- Management of degree course enrollments (enrollment documents, material orders, attendance sheets, ...)- Inventory- Training management: entry of training courses, sessions, clients, funders, ...- Entry of meeting minutes
- FINANCIA BUSINESS SCHOOLEducational CoordinatorEDUCATION AND E-LEARNINGJuly 2016 - May 2019 (2 years and 11 months)Paris, FranceSoftware used: Hyperplanning, Office Suite (Word, Excel, Outlook, Teams)- Interface between students and trainers- Development and follow-up of professionalization contracts- Ensuring educational follow-up of students: scheduling, monitoring student and trainer attendance and absences, entering grades, managing exams (midterms, oral exams, defenses, retakes)- Formatting educational documents- Development of trainer employment contracts, DPAE entry- Organization of internal events (Open Days, Master Classes, ...)- Data Dock implementation, monitoring, and audit
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Education
- BTS Administrative Management through ApprenticeshipCFA GROUPE IGS2010
- Bac STG MarketingLycée Mansart2008
Certifications
- Advanced Excel TrainingM2i Formation2023
- Introduction to French Sign Language (LSF)AURIA2022