Laurence P.

• Development and monitoring of the commercial strategy;

• Prospecting, loyalty and customer relationship management;

• Performance monitoring and reporting of commercial actions.

• Coordination of administrative files;

• Support for commercial management;

• Cross-functional missions on two entities of the same subsidiary.

From July 2021 to November 2023, I held the position of medical secretary within a brand specializing in the provision of hospital services in Baie-Mahault. This experience allowed me to develop real versatility: I was in charge of answering patients' calls to manage their medical appointments as well as their means of transport, managing supplier calls and external collaborators, while ensuring the administrative follow-up of medical files in strict compliance with professional secrecy. I also drafted and formatted various medical documents: letters, certificates, reports, took charge of invoicing acts as well as the teletransmission of care sheets, and managed exchanges with mutual insurance companies. In parallel, I ensured the proper functioning of human relations, ensured the monitoring of stocks and orders for medical equipment and office supplies for all departments of the establishment. This mission reinforced my sense of organization, my interpersonal skills and my ability to work rigorously in a demanding environment.