Freelancer profile translated to English.

Description

With over 25 years of experience in payroll and human resources management, I have developed great rigor, a perfect mastery of office tools, as well as an excellent sense of confidentiality and organization.

I also worked as a nursing assistant, a profession that taught me listening, patience, and a sense of service,

Valuable human qualities that I bring today to my remote work.

Furthermore, I have been president of a basketball club for 10 years, which has allowed me to strengthen my skills in coordination, communication, and association management.

Today, I offer my services as a 100% remote freelance for:

• Customer support by email or chat (after-sales service, e-commerce, health tools, etc.)

• Management of customer tickets via CRM (Zendesk, Freshdesk…)

• Remote administrative assistance

I work autonomously, with seriousness, reliability, and adaptability.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

hospital -ehpad
Nursing assistant
MEDICAL
September 2016 - January 2023 (6 years and 4 months)
Qualified nursing assistant, I worked in various structures (hospital, nursing home, home care) with diverse populations.
I assisted patients with comfort and hygiene care, and with daily living activities.
I developed a great capacity for listening, rigor, and adaptation, including in emergency situations.
This experience taught me to work in a team, to manage sensitive situations with kindness,
VEOLIA
Payroll and human resources manager
March 2010 - August 2016 (6 years and 5 months)
Payroll and human resources manager with over 20 years of experience. Expertise in complete payroll management, social declarations, administrative follow-up of staff, and labor law advice. Rigorous, autonomous, I master payroll software (SAGE, ADP, Cegid) and I am available for remote work assignments. Flexible, I can adapt to the needs of companies to optimize their HR and payroll management