Freelancer profile translated to English.

Description

Passionate about performance optimization and creating high-value solutions, I support my clients in their administrative organization and digital optimization projects.

Thanks to my experience in high-level administrative management and my digital and web marketing specializations, I put my skills to work for companies looking to improve their visibility, productivity, or growth.

My goal is to understand your challenges, propose suitable solutions, and ensure rigorous execution until the expected results are achieved.

Industry field of expertise

Languages

English
Conversational
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

EASY INSTAL
Administrative Support and Business Structuring for an Artisan Company since 2019
ARTS AND CRAFTS
March 2019 - Today (7 years and 5 months)
Ermont, France
Since 2019, I have been supporting an artisan specializing in kitchen and bathroom installation in the administrative management of their business. This long-term collaboration has evolved according to the company's needs, demonstrating lasting trust and my adaptability.

Tasks Performed:
Management and optimization of the schedule: organizing client appointments for technical surveys, installations, and after-sales service.
Issuance and follow-up of invoicing related to installation and after-sales services.
Production and analysis of business statistics to facilitate company management.
Monitoring of small accounting tasks and control of administrative flows.
Management of expense reports and digital archiving of receipts.
Data entry and updating of monitoring dashboards.
Verification and reconciliation of data with statements provided by the accounting firm.
Organization and centralization of documents on Google Drive to secure information and facilitate access.
Results:
Implementation of reliable and structured administrative management, allowing the owner to save time, secure financial monitoring of their business, and focus on their core activities.
Microsoft Excel Microsoft Powerpoint Communication Organization Administrative Assistant
PHONE REGIE
Administrative Management and Logistics Coordination
REAL ESTATE
August 2023 - Today (3 years)
Paris, France
As part of an outsourced service, I manage the daily flow of administrative tasks and coordinate various stakeholders to ensure the continuity and smoothness of operations.

Tasks Performed:
Complete management of a large volume of incoming and outgoing mail.
Administrative follow-up of files: chronological management, reminders, and control of information circulation.
Training of hostesses.
Coordination between different internal departments, technical service providers, and the client.
Operational interface for handling requests and resolving common issues.
Organization and tracking of document flows to ensure traceability.
Contribution to service continuity in a context of high team turnover.
Participation in the optimization of administrative and logistical processes.
Creation and implementation of all Excel monitoring tools for hostesses (visitors, badges, packages, transfers, inventories, etc.).
Skills Used:
Administrative Management
Operational Coordination
Document Management
Organization and Prioritization
Client Relations
Inter-departmental Communication
Logistics Monitoring
Service Provider Management
Result:
Positioned as the go-to contact for mail and administrative matters, with a comprehensive view of flows and a central role in coordinating the various service actors.
Microsoft Excel Organization Administrative Assistant Training
Un souffle sain
Strategic and Operational Support for the Company 'Un Souffle Sain'
HEALTH AND WELLNESS
June 2024 - January 2026 (1 year and 7 months)
Bruxelles, Belgium
As part of the development of 'Un Souffle Sain', I supported the manager in structuring their organization and strengthening their digital presence to support new client acquisition.

Tasks Performed:
Managed the complete overhaul of document organization and Drive optimization to streamline internal processes.
Redesigned the website twice to improve user experience, online visibility, and visitor conversion.
Developed the semi-annual editorial calendar in line with business development objectives.
Wrote high-value content and articles to enhance natural referencing and prospect engagement.
Created communication visuals for digital platforms.
Implemented and configured collaborative tools (Airtable, Google Workspace) to optimize activity monitoring and data management.
Provided administrative management and operational support: coordinating appointments, handling emails, and preparing client files.
Result:
A more efficient organization, centralized tools, and a strengthened digital presence enabling the company to structure its development and improve its ability to attract and support new clients.
Canva Pro Airtable Base SEO Monday.com Microsoft Copilot