About Laura Sofía
Spanish
Native or bilingual
English
Fluent
Catalan
Conversational
Experience
- Mochi MochiCUSTOMER SERVICEDecember 2021 - April 2022 (4 months)Cash register management, opening and closing. Development of culinary activities, such as finishing the product and displaying it. Direct customer service and advice on the variety of products. Rigorous maintenance of order, cleanliness, and disinfection, skills=[]
- Tiendas KoajSALES ASSISTANTMay 2022 - July 2023 (1 year and 2 months)Personalized advice on styling and latest trends, ensuring excellent customer service. Cashiering, cash handling, daily reconciliations. Product management in store: reception, tagging, hanging, and strategic replenishment according to image guidelines. Coordinated work under pressure and daily goals, Management of customer inquiries and incidents., skills=[]
- Monitora Centro áticoAUDIOVISUAL MONITORAugust 2023 - October 2023 (2 months)Personalized attention, reception, and advice to users on the use of photographic, video, and lighting equipment. Development of active listening and empathy skills to ensure an excellent user experience. Group coordination, fostering teamwork, punctuality, and time management., skills=[]
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Education
- Social Communication with an emphasis on audiovisual productionPontificia Universidad JaverianaComunicación Social con énfasis en poducción audivisual