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Laura SánchezLS

Laura Sánchez

Online Business Manager | Fractional Operations

€245/day
Heredia, CR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Laura

I help founders and small teams turn operational chaos into self-running systems.
I work as a Fractional Operations Director: I design processes, implement automations, and build the infrastructure behind the business so you can focus on growing.
My usual projects: process mapping and optimization, CRM and management tool implementation, workflow automation, metrics dashboards, team coordination, and launch management.
What sets me apart: I combine strategic vision with real execution. I don't just diagnose – I implement, measure, and adjust until it works.
  • Spanish

    Native or bilingual

  • English

    Basic

Remote only
Primarily works remotely

Experience

  • Freelance / Alquimia del Alma
    Operations & Digital Strategy Consultant
    CONSULTING AND AUDITS
    November 2023 - Today (2 years and 8 months)
    Heredia, Costa Rica
    Designed and deployed the complete digital ecosystem for the “Well-being Kit” (Hotmart hosting and web architecture), achieving a functional launch without external technical support.
    Reduced lead distribution time from days to minutes by integrating Tally forms with Meta Ads campaigns via Zapier to MailerLite for automated newsletters.
    Optimized the conversion funnel using segmented questionnaires connected to automatic generation of user documents in Gamma, improving perceived value delivery.
    Generated a job interview the day after posting the profile, through the strategic restructuring of LinkedIn and CV under my own technical direction.
    Brand Strategy Process Automation Operations Management Digital Marketing Content Creation
  • Asociación Solidarista Empleados Costa Rica Tennis Club S.A.
    Board Member and President
    CIVIC AND SOCIAL ORGANIZATIONS
    January 2003 - May 2023 (20 years and 4 months)
    San José, Costa Rica
    Participated as a Board Member on a voluntary basis, for the last 4 years as president, leading the recovery of an organization with a real risk of legal liquidation. Upon resigning from the Club in March 2022, I formally stepped down from the Board – a requirement of solidarity legislation – and took on the role of Administrator under a professional services contract until May 2023.

    President of the Board of Directors (Dec 2017 – Mar 2022)
    Avoided the legal liquidation of the association by leading its complete financial and administrative restructuring, after detecting a significant unexplained shortage in the financial statements.
    Increased the member base by incorporating new benefits (life insurance, funeral plan, credit lines, and agreements) and modernizing communication channels.
    Professionalized fund management by replacing physical checks with transfers requiring joint signatures, and placed the liquidity reserve in compliance with SUGEF regulations.
    Implemented the first integrated accounting system since the association's founding in 1985, achieving automated sending of account statements to members for the first time.
    Designed, together with the Board of Directors and the advisor, the strategic planning and budget, training the incoming Board of Directors for a smooth transition.
    Corporate Governance Strategic Planning Treasury Management Team Leadership Organization Administration
  • Asociación Solidarista de Empleados de Costa Rica Tennis Club S.A.
    Administrator — Professional Services
    CIVIC AND SOCIAL ORGANIZATIONS
    March 2022 - May 2023 (1 year and 2 months)
    Heredia, Costa Rica
    Managed electronic invoicing, vendor payments, loan disbursements, and association liquidations, maintaining tax compliance with the Treasury.
    Reconciled payroll for deductions, policies, and employer contributions, verifying member activity.
    Operations Administration HR Management Financial Control Member Relations Benefits Management

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Education

  • Diploma
    Edutin Academy
    2026
    Diplomado en Responsabilidad Social Corporativa (RSC) y Desarrollo Empresarial
  • Technician
    FECASPRI
    2022
    Técnico en Gestión Solidarista

Certifications

  • Power BI + AI Career Accelerator
    Daxus Latam
    2026
    Data Analysis Data Visualization Power BI Artificial Intelligence Dashboards
  • Immersion in Artificial Intelligence in Practice
    Daxus Latam
    2026
    Prompting Artificial Intelligence Productivity AI Automation AI Tools

Skill set

Categories