Freelancer profile translated to English.
Back to original languageAbout Laura
My name is Laura, a graduate in Business Administration and MBA with a high level of English. With extensive experience in the consumer goods sector as a Point of Sale Manager and Project Director. Accustomed to working with agile methodology, in international multinational environments, and adding value to the commercial business. Excellent client and project management skills.
Specialist in problem-solving, information analysis, and KPIs. Action-oriented with great ability to communicate effectively, resolving conflicts that may arise.
Spanish
Native or bilingual
English
Fluent
Can work on-site
Madrid (up to 50km)
Experience
- INSTITUTO NACIONAL SEGURIDAD SOCIAL.Customer servicePUBLIC SECTOROctober 2023 - Today (2 years and 8 months)Madrid, SpainInformation, management, and processing of benefits recognized within the National Institute of Social Security.
- MONDELEZ ESPAÑA COMMERCIAL.POINT OF SALE MANAGER IMPULSE CHANNELFebruary 2021 - December 2022 (1 year and 10 months)Madrid, SpainFunctions:• Ensured the prominent presence of our designated products in the MSL (Merchandising Shelf Layout), strategically negotiating the best point-of-sale location, resulting in a significant increase in sales.Led the successful introduction of new products to the market, managing the launch from the development phase to implementation, achieving rapid customer adoption and generating additional revenue.• Effectively resolved customer issues and inquiries, providing satisfactory solutions and maintaining excellent customer relationships, leading to increased customer satisfaction and loyalty.
- MONDELEZ ESPAÑA SERVICES.PROJECT DIRECTOR GUM&CANDY SOUTHERN EUROPEAugust 2017 - February 2021 (3 years and 6 months)Madrid, SpainFunctions:• Successfully led projects, controlling deadlines and tasks assigned to multiple stakeholders, achieving agreed-upon objectives on time and within scope. I was responsible for the department's intern.• Led projects involving product changes, such as new product development, productivity improvements, product discontinuation, and promotions, ensuring their successful implementation.• Supervised and planned the work team's activities, ensuring efficient and coordinated execution of assigned tasks.• Efficiently detected and resolved incidents, minimizing their impact on the project and maintaining operational continuity.• Collaborated closely with colleagues to facilitate the achievement of objectives, fostering a collaborative and productive work environment.
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Education
- DIPLOMATURA CIENCIAS EMPRESARIALES.Universidad Rey Juan Carlos.2007DIPLOMATURA CIENCIAS EMPRESARIALES.
- (Online).Eude Bussiness School.2014(Online).