Freelancer profile translated to English.
Back to original languageAbout Laura
With over 10 years of experience as an Event Project Manager in specialized agencies, I have organized over 300 corporate and private events, and conceptualized numerous tailor-made projects.
My creativity and rigor are major assets in this profession. I enjoy constantly innovating according to client requests, always with the aim of making a lasting impression and ensuring full client satisfaction and loyalty.
Passionate about my work and possessing unwavering rigor, I have specialized in organizing corporate events nationally and internationally.
I will assist you in setting up your project, organization, coordination, conceptualization, logistics, budget monitoring, and management of your events: Seminars, Incentives, team building...
Furthermore, I wish to focus on responsible tourism and event management! That's why I offer environmentally friendly organization.
French
Native or bilingual
English
Fluent
Can work on-site
Biarritz (up to 50km), Bordeaux (up to 50km), Toulouse (up to 100km), Paris (up to 50km)
Experience
- BDSA L'agence
On Malt
Managing an Animation DayCONSULTING AND AUDITSMay 2022 - June 2022Bordeaux, FranceFor this day, I worked 2 days on event coordination:- Defining the day's objective and expectations- Establishing the day's program (schedule and contact persons on site)- Researching suppliers, making contact, requesting quotes, and tracking invoicing- Creating job descriptions for the 3 areas of the day / highlighting the day's objective, client expectations, tasks for the day, and contact details of speakers- Video conference: Refining and validating the day's program- Contacting all speakers to confirm final details and ensure the event is well set up- Post-event: feedback and review of the day with the client and all speakers / invoice tracking with transmission of final documentsand one day on-site to ensure the smooth running of the event:- Briefing the team for each area 1 hour before the start of the mission- Rotating through different areas to check the smooth running of the mission- Gathering feedback or needs to make corrections on the spot- Assisting with managing breaks during the day- Day's closing- Helping with equipment storage - Les Balades de LoloFounderTRAVEL AND TOURISMJanuary 2022 - Today (4 years and 5 months)64500 Saint-Jean-de-Luz, FranceFounder and manager of my company "Les balades de Lolo", I organize treasure hunt-style walks in the heart of Saint-Jean-de-Luz.The goal: "Discover while having fun"! With over 7 years of experience in corporate event organization, I have conceptualized and created all the games, as a team, accessible to everyone, to strengthen team cohesion.
- L'Atelier d'AmayaCustomer Relations ManagerFASHION AND COSMETICSJune 2020 - February 2021 (8 months)Bordeaux, FranceAt the headquarters of L'Atelier d'Amaya, I was in charge of customer relations. I enhanced my professional skills in the following tasks:• Contacting, advising, and informing clients through multi-channel responses: Emails, Phone, Chat, social media• Assisting with conversion and online support• Informing and advising clients. Carrying out remote sales• Managing social media and fostering a sense of closeness.• Online chat• Handling returns and refunds• Managing operational after-sales service and shops• Acting as an information relay between clients• Tracking disputes with carriers• Managing customer service issues and relaying feedback to the E-marketing department
Reviews
Betty
BDSA L'agence
Reviewed on 6/10/2022
Laura is a wonderful professional. As friendly as she is efficient, she took charge of the file in no time and ensured our operation was a great success. I will definitely call on her services again!
Recommendations
FU
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Education
- Bachelor of Event ManagementGRAND SUD School of Tourism2014Licence DEESTH / Bachelor Degree, tourism and event management
- Coastal Rescue, Sport and ExerciseEsprit côtier2015Sauvetage côtier, Sport et exercice