Freelancer profile translated to English.

Description

Are you an entrepreneur, a shopkeeper, a creator, or a freelancer and need help developing your online presence simply, without complicated technical knowledge?

I will support you in creating, organizing, and improving your digital tools to help you gain visibility, sell online, and grow your business with peace of mind.

I can help you with:

• creating and setting up Shopify stores,

• installing and configuring SumUp solutions,

• organizing and optimizing your social media,

• creating professional Facebook pages,

• writing product descriptions and listings,

• setting up and organizing product catalogs,

• online sales support,

• digital organization of your business.

My approach is distinguished by accessible, human support adapted to small businesses, beginners, and people who are not comfortable with digital tools. My goal is to make digital tools simpler, clearer, and truly useful for your business.

Accustomed to managing my own e-commerce activities and social media, I regularly work on:

• Shopify stores,

• SumUp payment solutions,

• product catalogs,

• Facebook and Instagram posts,

• product listings,

• service presentations,

• digital communication materials.

I favor simple, effective solutions tailored to your budget and your real needs.

Industry field of expertise

Languages

French
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

PASSE LE MOI / PLM Fripes
Self-employed e-commerce worker
E-COMMERCE
June 2025 - Today (1 year)
La Rochelle, France
Complete management of online stores for second-hand goods (toys, books, clothing). Creation and optimization of product listings, order and shipment tracking, inventory management, customer service, and sales monitoring. Organization and planning of e-commerce activities to ensure an optimal customer experience. Website creation.
E-commerce Order management and logistics tracking Product listing creation and optimization Multichannel customer service Website creation
Standard Monique
Co-manager of a medical switchboard
MEDICAL
February 2021 - February 2023 (2 years)
La Rochelle, France
Administrative and organizational management of a medical switchboard with 17 doctors. Scheduling and adapting appointments, coordination with patients and healthcare professionals, handling incoming and outgoing calls, file tracking, billing, and reporting. Ability to manage emergencies and complex situations.
Schedule organization and planning Administrative management and billing Customer relations and professional communication Emergency management and task prioritization Adherence to internal procedures
ENGIE
Call center agent – Engie Gaz, Customer Service
TELECOMMUNICATIONS
February 2017 - February 2018 (1 year)
Périgny, France
Handling incoming calls for customer service, contract and invoice tracking, processing requests and complaints, selling complementary services. Efficient management of customer files and remote problem-solving.
Remote customer relations File management and administrative follow-up Service sales and customer advice Problem solving Customer data tracking and updating