About Laura
Spanish
Native or bilingual
English
Fluent
Italian
Basic
Experience
- Orpi Elvia ImmoCommercial AssistantREAL ESTATEOctober 2021 - September 2023 (1 year and 11 months)Darnétal, FranceTelephone/in-person reception, communication management (emails, calls, mail), accounting, dispute management, scheduling and appointments, customer loyalty, document organization and filing, training apprentices in the company, premises maintenanceLanguages used: French, English
- Ho LamianTraditional Restaurant / All-around WaitressRESTAURANTS AND FOOD SERVICEJune 2021 - October 2021 (4 months)Rouen, FranceReception, customer service, taking orders, serving dishes, processing payments, bar service, setup, premises maintenanceLanguages used: French, English
- Fresh Burritos,Fast Food / Assistant ManagerRESTAURANTS AND FOOD SERVICEJanuary 2018 - January 2019 (1 year)Tours, FranceAssistant Manager: Schedule, inventory (+ stocktaking), and dispute management. HACCP certified, ensuring the safety of property and people (fire safety). Teamwork with the manager and staff (6 people).Kitchen: Food preparation according to established recipes, meat cutting, restocking during rushes (FIFO), cleaning surfaces and refrigerators, HACCP compliance.Front of House: Reception, customer service, taking orders, counter service, payment processing, setup, premises maintenanceLanguages used: French, Spanish, English
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Education
- Professional Title of Adult Professional Trainer2025Titre Professionnel Formateur Professionnel d'Adultes
- ManagerQuick2010Manager