Freelancer profile translated to English.

Description

Solid commercial and managerial experience in France and internationally (Italy, Switzerland, Belgium, Portugal).

Expertise in analysis and support in the realization of your future projects in the field of translations and recruitment.

Languages

Workplace preferences

Remote only

Primarily works remotely

Laura Chiaraviglio Duarte
Self-Employed Professional
April 2016 - Today (10 years and 4 months)
78360 Montesson, France
Administrative and financial management: complete management of a micro-enterprise: quotes, contract management, invoicing, client and dispute monitoring, agenda management, handling and directing requests.

Customer Support and Consulting (BtoB / BtoC): end-to-end customer relationship management for development and design projects (France, Switzerland, Italy).

Recruitment & HR (Smart Talent, Rupella, EvenIT...): sourcing, conducting interviews, administrative management of application files, monitoring candidate integration.

Professional Translations: management of official and commercial translation projects for town halls and companies.
Eni S.p.A. Succursale France
Key Account Manager at eni
April 2010 - March 2017 (6 years and 11 months)
Management and creation of tenders, monitoring and loyalty of a B2B client portfolio, administrative management of energy offers and contracts, daily use of SAP-ISU, handling complex complaints, interface between sales representatives and clients.
Emsar france
Sales Assistant
January 2009 - January 2010 (1 year)
Sales Administration (ADV), order processing, invoice monitoring and customer relations in an international context.

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Master's degree in "International and Diplomatic Sciences" specialization in Developed Countries' Economics.
University of Turin
2003
laurea in Scienze internazionali e diplomatiche, Scienze politiche

Laura D.

ADMINISTRATIVE AND CUSTOMER SUPPORT OFFICER FR-IT