Freelancer profile translated to English.
Back to original languageAbout Laura
Hello, I am **Laura**, a freelance digital assistant with a background focused on people, quality service, and smooth daily organization.
Today, I put this expertise at the service of entrepreneurs, therapists, and freelancers to help them manage their business with peace of mind.
🔧My services:
- Administrative support: invoicing, email management, organization
- Customer relations: personalized responses, community management, loyalty building
- Digital sales logistics: support during launches, customer access tracking
- Digital tools: Notion, Social Media, Canva, etc.
- Daily support: project coordination, prioritization, proactive presence
✨What my clients appreciate:
- Reliability & autonomy
- Attention to detail & listening skills
- Ability to adapt to their needs
- Good humor, kindness & professionalism
French
Native or bilingual
English
Conversational
Can work on-site
Bordeaux (up to 10km)
Experience
- ArmatisCustomer AdvisorNovember 2023 - Today (2 years and 7 months)- Assisting clients in managing their accounts and daily operations- Handling requests via email, phone, and chat- Problem-solving with listening and efficiency
- Laura De PaïvaDigital AssistantFebruary 2025 - Today (1 year and 4 months)- Customer service support- Logistics support- Administrative support- Project management support
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Education
- BTS HOTEL AND CATERINGBellerive Hotel and Catering School2017
- NATUROPATHY TRAININGEuronature School2022
Certifications
- HeartistAccor Training2020
Skill set
Categories
- Other