Laura De Guigne

I have covered weddings, hen parties, newborn baby photoshoots, beauty products, portraits, fashion, etc.

Processing of inheritance files, processing of attachment orders and administrative orders. Participation in tests related to updates. Account entries. Processing of releases. Processing and control of police and administrative requisitions. Management of accounts for protected adults. Account closures and blocks. Entries of payments to bailiffs, notaries, or public administrations. Check analysis. Continuous process improvement. Participation in tests for a new software migration. Occasional support in other departments. Risk analysis and decision-making in accordance with defined procedures and banking regulations.

In-person and telephone customer reception. Offering and selling banking products. Customer information and advice. Progressive management of a client portfolio (needs analysis, offer development, sales closure). Customer relationship development and loyalty. Routine account and payment method management. Entry of transfers, currency exchange operations. Account opening/closing (client file assembly with document collection and signing of agreements and contracts). Procedures and compliance for legal entities and individuals (verification and control of FNCI, FCC, FICP files). Processing of securities purchase and/or sale operations. Control and alert function for incidents (anti-money laundering). Informing customers about transaction processing.