About Laura
French
Native or bilingual
Experience
- JyskStore ManagerNovember 2023 - August 2024 (9 months)Challenging the team, monitoring figures, scheduling, cash handling, monthly meetings, annual reviews, seasonal changes, weekly inventory, customer service, managing procedures (cash discrepancies, cash counting, daily stock control), daily briefings, team training, store-wide merchandising redesign, handling customer complaints and transportation, store orders, Black Friday setup, financing applications, team management, group cohesion, company values ambassador, recruitment of new employees.
- Juste ellesStore ManagerAugust 2024 - January 2026 (1 year and 5 months)Customer flow management, in-store customer service, implementing new operations, store orders, performance monitoring, stock management, applying cash and security procedures, rolling inventories, recruitment, schedule management.
- Optical CenterOptician Sales AssociateOctober 2021 - October 2023 (2 years)Customer service, eye exams, lens mounting on frames, managing health insurance and social security, contact lens fitting, Cosium software management, opening and closing, implementing various campaigns, appointment scheduling with Doctolib.
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Education
- SM Training (Store Manager)2024Formation SM (responsable de magasin)
- Technical sales seminar / lens trainingNikon2022Séminaire technique de vente/ formation verres