Laura Charpentier

🎓 13 years of experience in management:

✔️ 8 years in the construction sector

✔️ 2 years as manager of a flooring store.

👉 Expertise in the following fields:

👷 Construction artisans | Landscapers 🌳 | Automotive 🚘 | Retail

I support solopreneurs, VSEs/SMEs in your management:

✅ Assessment of your daily administrative management, your processes, procedures

✅ Daily administrative management and tenders: preparation of private or public tender files, submission on the platform and monitoring.

✅ Cash flow & invoicing follow-up: overdue payment reminders, sending invoices to your accountant, monitoring the profitability of your projects.

✅ Human resources: administrative management of staff, recruitment assistance: drafting and posting a job ad, employee retention.

✅ Communication & Social Media:

Partial or complete assistance with your social networks: content creation, visual support creation, statistics monitoring, advertising creation, organization of professional events (open houses, company anniversaries…).

✅ Business development: CRM implementation, prospect follow-up, lead list qualification, client quote follow-up, in-store sales.

Increased store revenue by +30% and improved margins

- Client follow-up and reminders,

- Welcome, advice, and customer development

- Orders

- Quote and file creation

- Invoicing

Recording accounting entries + reconciliation

Administrative management of tenders

Management of energy saving certificate files