Freelancer profile translated to English.

Description

I have over 8 years of experience organizing what doesn't work — processes, spaces, teams, and operations that needed structure to scale. I worked at Red Bull as the GM's right hand, at StubHub managing the workplace from day one, and at Factory103 co-leading everything: from ISO 9001 certification to CRM. If you think my experience is what you need, we can talk.

Languages

English
Conversational
Spanish
Native or bilingual

Workplace preferences

Can work on-site

Barcelona (up to 50km)

Factory103 (Coworking Space)
Operations & Workplace Manager
October 2021 - February 2025 (3 years and 4 months)
Barcelona, Spain
-Co-led with the CEO the operational and commercial management of a 1,000 m² boutique coworking space, with ownership over both business lines.
-Redesigned the business model — creating new membership structures, operational processes, an organizational manual, and compliance standards from scratch.
-Co-led the implementation and achievement of ISO 9001 certification. Also initiated the implementation of ISO 14001.
-Implemented Nexudus and HubSpot CRM from scratch — centralizing operations, billing, sales pipeline, and member management.
-Led the complete sales cycle: lead generation, CRM follow-up, commercial tours, closing, and onboarding. Result: +30% revenue.
-Budget control, vendor management, facilities, inventory, monthly billing, and financial reporting.
-Results: +70% operational efficiency
• · +30% revenue
◦ · ISO 9001 Certification
La Maquinita.co (Coworking Space)
Operations & Coworking Manager
January 2019 - April 2021 (2 years and 3 months)
Buenos Aires, Argentina
-Managed Business Operations and Office Management for one location within a franchise of 9 branches, achieving 100% occupancy.
-Led Sales Operations and Business Development: pipeline management, contracts, and partnerships.
-Coordinated teams, tasks, schedules, KPIs, and onboarding processes.
-Managed vendors, contracts, and budget, reducing operational costs by 25%.
-Implemented operational and Customer Experience (CX) improvements, increasing efficiency by 35%.
Laccardi
Founder & Operations Manager
March 2020 - November 2022 (2 years and 8 months)
Buenos Aires, Argentina
-Independently created and managed my own brand with full ownership over operations, production, vendors, logistics, and commercial strategy.
-Comprehensive management: product development, production, suppliers, logistics, sales, and co-branding.
-Full P&L control — pricing, cost management, billing, and financial tracking.