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Laura AbboudiLA

Laura Abboudi

Virtual Assistant & Organization Consultant

€1,150/day
Montluçon, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Laura

After 25 years in the field — in commercial management, agency management, and customer relations in sectors as varied as insurance, transport, energy, and banking — I have chosen to put this experience at the service of entrepreneurs, artisans, SMEs, and liberal professions who need reliable administrative and organizational support, without having to hire.
I am Laura, founder of 3L Diffusion. I work 100% remotely, I adapt to your tools, and I integrate into your organization seamlessly.
What sets me apart? I am not just an executor. With my background in commercial management and agency management, I understand the challenges of your business, I anticipate, I propose — and I deliver.
Whether it's managing your daily administration, streamlining your customer relations, structuring your processes, or training your teams for better organization, I adapt to your real needs, not a standard job description.
Available immediately. One-off or recurring assignments. Quotes within 24 hours.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Groupama GRAA
    Customer Relations Officer (Individuals)
    January 2019 - January 2026 (7 years)
    Saint-Amand-Montrond, France
    • ▪ Management of a client portfolio: administrative follow-up of contracts
    • ▪ Processing requests by email, phone, and mail
    • ▪ Follow-ups, file tracking, and partner coordination Insurance consulting (property and personal) and customer loyalty
    Property and Casualty Insurance Savings Customer satisfaction High performer Administrative management
  • APCC Énergies Renouvelables
    Sales Manager
    January 2010 - January 2018 (8 years)
    92000 Nanterre, France
    Administrative management of quotes, orders, and invoicing
    • ▪ Performance monitoring and dashboards
    • ▪ Team management and organization
    • ▪ Inventory and supply management
  • Trans Mirag
    Assistant Branch Manager
    January 2003 - January 2010 (7 years)
    92600 Asnières-sur-Seine, France
    • ▪ Administrative, social, and commercial management
    • ▪ Payroll management and customer invoicing
    • ▪ Route and schedule organization

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Education

  • 5S Method
    Kaizen Institute
    Méthode 5S
  • Mercury International Method
    Méthode Mercury Internationale

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