About Latika
Spanish
Native or bilingual
Experience
- Accenture ESSalesforce Consultant/DeveloperTECHJanuary 2022 - Today (4 years and 5 months)Development of new requirements in Community Cloud following theAgile Methodology using Lightning Components, Triggers, Batches,Metadatas, Automation Processes, Classes and Triggers.• Production Support - receiving tickets in Jira from Business. Processincludes communicating with the client, understanding the issue,debugging, fixing on a non-prod environment, getting in touch withtesting team to test and document.• In charge of deployments to Production (bugs and releases) using VSand GitHub, including the communication with different teams aboutthe deployment, the documentation, scheduling and actualdeployment.• Technical documentation and demo of new development to BA, QA• Communication with team to make sure development of allrequirements are aligned and according to Business Requirements.
- MinsaitSalesforce ConsultantTECHOctober 2019 - August 2021 (1 year and 11 months)• Sales and Service Cloud Configuration and Customization(definition and implementation of data model, security and visibilitymodel, automation, reports and dashboards, fields and page layouts,profiles and users).• Marketing Cloud Configuration, HTML, AMPScript, SSJS, SQL• Knowledge of Salesforce Maps (Maps, Visits, Territory Planning),Consumer Goods Cloud and Field Service
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Certifications
- Salesforce AdminSalesforce2019
- Salesforce Service Cloud ConsultantSalesforce2020